Management Jargon
A recent MSNBC article discussed the need for management to watch the way they speak to employees. According to a recent survey, managers who use cliches are perceived as lacking confidence and lying.
I can understand how those employees feel. When I worked as a waitress, my manager would use cliches and jargon to boost morale. It had the opposite effect on the employees. I thought he did not have anything of importance to say to the employees. This led him to he use statements that meant nothing to fill the time. It hurt his credibility.
Managers need to understand that what they say, and how they say it, to employees has an effect on them.
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