Desk Rage
There's a problem sweeping corporate America. No, it's not the flu or decreasing profits. It's known as desk rage. It usually hits lower level employees who feel helpless and emotionally abused in the workplace. They feel their work is not valued and they are out of touch with the reason behind their work. These feelings can lead to job resentment. Employees who resent the workplace can abuse sick days, steal from the company, backstab other employees, and even become physically abusive.
To prevent these feelings lines of communication in the workplace need to stay open, conflicts need to be resolved sanely, and there needs to be a general appreciation of everyone's work. As a manager, creating a team with a shared goal can curb employee desk rage.
Comments
Posted by: steve young
Posted on: November 27, 2006 02:08 PM
Assuming that supplies, funds, and resources are limited, how can you create incentives to motive employees to behave in an appropriae manner, while still directing the company's funds to focus on the product or service? It should be up to the employees to motivate themselves, because they are receiving a paycheck for their work, and that should be motivation enough to keep working efficiently.
Posted by: Asta Gerbec
Posted on: November 29, 2006 01:40 PM
Steve,
Although I do see your point, I disagree entirely. Imagine sitting at a desk all day, filling out paperwork that you're not sure anyone else ever sees. The only human interaction you have is a lunch break. Occasionally, your boss comes to your desk to remind you of all the work you have not finished. Oh, your boss also doesn't remember your name.
This can very quickly make an employee feel unappreciated and angry. Companies have to address this problem or face high turnover and low productivity. This can be achieved by training managers to respect and appreciate their department workers, a few organized parties, or a softball team.
Posted by: James
Posted on: December 1, 2006 01:21 PM
I have worked in the financial services industry for a number of years, and it's quite a hectic and sometimes hostile environment. Yet despite this, the company understands that hard work should be rewarded in addition to that routine paycheck that you get twice a month.
Perhaps since there is a high degree of competitiveness, corporations in this industry strive to find the best workers in their field and they know in order to retain them, certain benefits are offered such as free pizza every Friday, christmas parties, and a performance bonus. When you talk about efficiency, that would depend on the company's work ethic. How can it succeed if management does not care?
If you are a manager, you have to know who your members are. You represent that team, and it's your responsibility. Remembering their names ought to be the first step if you are taking a managerial position. Interaction is literally the foundation of that relationship. Good managers are ones that hold weekly meetings to keep the whole group informed of the current projects and businses news. They are the ones that will back you up in case of a production issue. And perhaps they are the ones that will take the group out for dinner and drinks to help improve morale.
Yes, we need to maintain a level of achievement to earn that routine paycheck, but if you want to improve morale, reward those that excel and to increase productivity, these benefits are needed.
Posted by: Dave Logan
Posted on: December 14, 2006 11:06 AM
Nice one Steve. Why not cut out salaries at your company. Think of the extra funds you would have to increase profitability!
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Posted on: December 30, 2006 01:08 AM
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