June 08, 2017

Keeping Department Names Current in Your ILLiad Account

When you register for a new account in ILLiad, you are presented with a list of Departments or Majors from which to select. These may be either academic or administrative departments which are served by the Kelvin Smith Library for ILL services, and in a number of cases their names have changed over the course of time.

The same list is essentially provided to most of our registrants in the "Change User Information" form in the menu of your login session, so that you have the opportunity to keep this piece of information up-to-date. Of course this also applies if you should transfer from one department which we serve to another.

Below is a short list of some of the academic departments that have changed their names, recently or not-so-recently (and which you may choose to update in your profile, if applicable):

* CHEMICAL & BIOMOLECULAR ENGINEERING -- formerly CHEMICAL ENGINEERING
* EARTH, ENVIRONMENTAL & PLANETARY SCIENCES -- formerly GEOLOGICAL SCIENCES
* MATHEMATICS, APPLIED MATHEMATICS AND STATISTICS -- formerly MATHEMATICS (including STATISTICS)
* PSYCHOLOGICAL SCIENCES -- merger of PSYCHOLOGY and COMMUNICATION SCIENCES
* RELIGIOUS STUDIES -- formerly RELIGION
* THEATER and DANCE -- now two separate departments

Why, you might ask, is it important to keep your department name current in your account? Well, the library periodically generates statistical information on interlibrary loan service transactions, to analyze the borrowing patterns of our users. This often takes into account the usages associated specifically with particular campus departments. As a result, this can have an impact on how the library chooses to allocate its resources in accordance with the research needs of our users.

In short, knowing who needs what we don't already have is an essential concern in the resource curation practices of our organization.

I have previously commented more in depth on the value of maintaining the information in your ILLiad account in my blog entry from November 18, 2015. I hope today's commentary has been instructive, as well.

Need assistance with ILLiad and Interlibrary Loan? Please feel free to contact the Kelvin Smith Library ILL staff by phone at 216-368-3463 or 216-368-3517, or by e-mail at smithill@case.edu.

May 24, 2017

Citing OCLC Numbers -- Optimization vs. Obfuscation?

While we greatly appreciate the entry of an appropriate OCLC Accession Number into the "OCLC Number" field in your ILLiad request form, it is only truly helpful when it actually assists ILL staff in narrowing down our search for useable potential supplier holdings. Below is an illustrative example from real life (in this case, an actual "Book" loan request)...

Title: Itinéraires du Psautier huguenot à la Renaissance.
Author: Weeda, Robert.
Imprint: Turnhout: Brepols, 2009.
ISBN: 978-2-503-53071-0.

A search in OCLC WorldCat by either title string or ISBN produces 6 OCLC bibliographic records, as follow...

* #424137378, with 32 holding libraries, 12 suppliers in US, 4 international suppliers
* #494478032, with 31 holding libraries, no US locations, no suppliers
* #698882233, with 6 holding libraries, no US locations, no suppliers
* #891219649, with 2 holding libraries, no US locations, no suppliers
* #901761666, with 2 holding libraries, no US locations, no suppliers
* #876669379, with 1 holding library, no US locations, no suppliers

Now which one of these do you think is the best to cite when submitting your ILL request? We suggest you gravitate towards using those that include US locations first, then Canadian, United Kingdom and Australian locations. Please avoid those listing continental European and other international locations, if at all possible and only as a last resort.

So the answer should be OCLC #424137378--right? This is because potential lenders tend to be more likely located in the US, then in Canada and the UK, and then less so in the remaining geographical areas respectively. While we do not expect you to be able to ascertain which listed locations are potential ILL suppliers (as this aspect is not visible in the results of a public OCLC WorldCat search), the preceding rule of thumb is fairly serviceable.

Also, remember to enter only one OCLC number into the "OCLC Number" field, and any additional suggested alternatives into the "Notes" field of your request form. Finally, be sure that what you are referring to as an "OCLC Number" is actually that, and not an ISBN, ISSN, LC Call Number, DOI number, or the like. These should only be entered into their respective fields, or otherwise into the "Notes" field.

Please note that I have previously elaborated on aspects of this topic in further detail in my entry from November 21, 2014, if you're interested.

And just an FYI...

"Optimization", noun--definition: "the action of making the best or most effective use of a situation or resource"--but you already knew this.

"Obfuscation", noun--definition: "the action of making something obscure, unclear, or unintelligible"--in case you didn't know.

As always, hope this has been helpful. Have a good Summer!

For assistance with ILLiad and Interlibrary Loan, please contact the Kelvin Smith Library ILL staff by phone at 216-368-3463 or 216-368-3517, or by e-mail at smithill@case.edu.

April 20, 2017

Some Comments on Extended Use of ILLiad Loans

An issue has recently come up regarding the continued use of a current interlibrary loan book, and what possible options are available in such a case. Here are my brief comments on this topic...

* It is not under any circumstances possible to transfer the loan of an ILLiad book from one user to another. (This is also the case with OhioLINK loans.)

* As for renewing an ILLiad loan, only one instance is permitted online through your account, and only if it has already been marked as eligible -- i.e., label does not have "NO RENEWALS" printed on it.

* Any possible additional requests are as a courtesy, and must by made by contacting ILL staff. Please keep in mind there are no guarantees of further extensions granted by the lender.

* The best option is simply to return the item and submit a new request for same title. It is recommended that you do so well before current loan becomes due, to avoid or minimize interrupted use.

For more help on this and related topics, please see previous entries from December 19, 2016, May 19, 2016 and July 24, 2013. We recommend you also view our ILLiad Customer Help page section regarding Renewals.

As always, hope this has been helpful.

Need assistance with ILLiad and Interlibrary Loan? Please contact the Kelvin Smith Library ILL staff by phone at 216-368-3463 or 216-368-3517, or by e-mail at smithill@case.edu.

March 22, 2017

Timely Comments on Choosing the Correct ILLiad Request Form

This is a topic I've explored thoroughly in past entries. Once again -- and in response to various recent occurrences -- I am briefly covering some of the more common "misapplications" encountered in the selection of ILLiad forms...

* Thesis or Dissertation? -- use the "Thesis" request form, not the "Book" form; granting institution (in "College or University") and year done also greatly appreciated.

* Music Score? -- use the "Book" request form; you to not need to use the "Other" form, and certainly NOT the "Journal Article" form.

* Journal Volume? -- use the "Other" request form; do NOT use the "Journal Article" form as if you were requesting a reproduction of the entire piece.

* Microfilm or Audio-Visual Media? -- use the "Other" request form -- do NOT use the "Journal Article" or "Book" forms.

* "Other" Request Form -- to be used only for special "returnable" loans (see above), NOT for any type of reproduction.

* "Journal Article" Request Form -- just that, "journal articles" only, and please fully cite as well as possible (journal title, volume, issue, year, pages). NOTE: Book chapters and conference papers have their own specialized request forms.

* "Monographs" that actually turn out to be catalogued reprints of journal articles, book chapters or conference papers -- please use the "Journal Article", "Book Chapter" or "Conference Paper" request form (based on the original citation), rather than the "Book" form or any other loan-type request form. (This may require a little extra research on your part, but it will save us all time and effort in the long run.)

* "OpenURL Requests" from an OCLC WorldCat record (i.e., via the "Request through Interlibrary Loan" link) -- will only refer you to the KSL ILLiad site, and may not select and populate the correct form when you log in.

"Never mind the why and wherefore" -- I'm just trying to keep this short and sweet (for a change). As always, hope this was helpful.

Questions for ILL staff at Kelvin Smith Library? We're available by phone at 216-368-3463 or 216-368-3517, or by e-mail at smithill@case.edu.

February 21, 2017

Reminder About Case Account Number & ILLiad Account Setup

This is an issue that keeps cropping up every now and then, so I will clarify it once again...

Whenever you register as a new user in the KSL ILLiad site (or in the ILLiad site of any of the other three campus library systems), you are directed to the 'First Time Users' link on the main logon page, which further links to the registration form. While entering your profile information, you are asked to enter your 'Case Account Number' as an integral piece of data allowing the library to verify your current eligibility for ILL services. Originally, it was your Social Security Number that was required at this point, but for legal reasons this usage has no longer been permitted. Members of the CWRU community are now assigned a unique identification number in its place for various administrative purposes.

You will notice at this point that KSL's ILLiad registration form conveniently provides a link to the Case Account Number Lookup page. All you need do here is enter your CWRU network ID and password, and Voilà! -- there it is in real time. Just copy and paste it into the corresponding data field, and continue entering the rest of your user information to complete your registration. Once you have created your account, you will never again need to re-enter this number into your profile.

Just a note to Faculty, Staff and Student Employees -- this is NOT to be confused with your Case Employee Number. This is the most common misconception when signing up in ILLiad. Both numbers are similar in appearance, but have entirely separate functions.

Hope this has been helpful.

For assistance with ILLiad and Interlibrary Loan concerns, please contact the Kelvin Smith Library ILL staff by phone at 216-368-3463 or 216-368-3517, or by e-mail at smithill@case.edu.

January 12, 2017

Journal Titles: Abbreviations & Title Changes -- A Few Examples

This month I decided to offer a little commentary on this topic, which has profound implications on the expedient and efficient processing of article requests by ILL staff. A lot of what I discuss is inspired by "real life", so I have drawn from some recently submitted ILL transactions. The article author, article title and pagination in each of these cases is irrelevant, and there is no intention on my part to compromise any of our users' anonymity or confidentiality in the process of this "disquisition".

* Our first example is--

Journal Title: PDA J Pharm Sci Technol
Volume: 39
Issue: 4
Month: July-August
Year: 1985

Since the title as originally cited proves to be a slightly ambiguous abbreviation, an internet search is in order. This now reveals that the citation with its full title is determined to be...

"PDA Journal of Pharmaceutical Science and Technology 39.4 (1985)"

...compliments of Google Scholar (and from the publication's own website, no less). A further search of online bibliographic records for this title yields...

PDA journal of pharmaceutical science and technology
Publ History Vol. 48, no. 4 (July/Aug. 1994)-

Well? Something's not quite right here, so then we further note in this record...

Continues Journal of pharmaceutical science and technology 1076-397X...

Searching this alternate title, we now find...

Journal of pharmaceutical science and technology : the official journal of PDA
Publ History Vol. 48, no. 1 (Jan./Feb. 1994)-v. 48, no. 3 (May/June 1994)

Yet, again? This doesn't exactly fit, either. So next we see...

Continues Journal of parenteral science and technology 0279-7976...

And search...

Journal of parenteral science and technology
Publ History Vol. 35, no. 1 (Jan./Feb. 1981)-v. 47, no. 6 (Nov./Dec. 1993)

...which turns out to be the actual journal title at the point of the cited article's publication (volume 39, 1985--at two full degrees of separation from the original journal title as given by the "authoritative" source of the citation). And this is the correct one to which ILL staff need refer when processing the request, in order to determine appropriate supplier libraries for matching available volume holdings.

An interesting note, that this title further...

Continues Journal of the Parenteral Drug Association 0161-1933...

Journal of the Parenteral Drug Association
Publ History Vol. 32, no. 1 (Jan.-Feb. 1978)-
Ceased with: v. 34 in Nov.-Dec. 1980

...which also further...

Continues Bulletin of the Parenteral Drug Association.....

Bulletin of the Parenteral Drug Association
Publ History Began with: Vol. 1, published in 1946; ceased with: v. 3l, published in 1977

...and that, my friend, is "where it all started".

* Briefly, another illustrative example...

Journal Title: Die Neue Literatur
Volume: 17
Year: 1916

Our initial bibliographic search thus results in...

Die Neue Literatur
Pub History [32. Jahrg., Heft 1] (Jan. 1931)-44. Jahrg., Nr. 3 (März 1943)

Not quite right, eh? Well upon further investigation, we therein note this title referenced...

Continues Schöne Literatur...

...and searching it we find...

Die Schöne Literatur
Pub History 3. Jahrg., Nr. 1 (4. Jan. 1902)-31. Jahrg., Heft 12 (Dez. 1930)

...and there you have it (i.e., where v. 17, 1916 falls).

* And finally, yet another instructive specimen...

Journal Title: Journal of Sedimentary Research
Volume: 45
Issue: 3
Year: 1975

Our preliminary search yields...

Title Journal of sedimentary research
Pub History Vol. 66, no. 1 (Jan. 1996)-

Get the idea? Well then, we further discover that this title...

Continues Journal of sedimentary research. Section A, Sedimentary petrology and processes 1073-130X...
...and...
[Continues] Journal of sedimentary research. Section B, Stratigraphy and global studies 1073-1318...

... thus revealing a previous merger of..
.
Journal of sedimentary research. Section A, Sedimentary petrology and processes
Pub History Vol. A64, no. 1 (1 Jan. 1994)-v. A65, no. 4 (2 Oct. 1995)
...and...
Journal of sedimentary research. Section B, Stratigraphy and global studies
Pub History Vol. B64, no. 1 (15 Feb. 1994)-v. B65, no. 4 (15 Nov. 1995)

Then in both of these cases, each title...

Continues Journal of sedimentary petrology 0022-4472...

...the result of a split, and then yielding...

Title Journal of sedimentary petrology
Pub History v. 1-63; Apr. 1931-Nov. 1993

... wherein falls vol. 45, no. 3, 1975... Bingo!

In the interest of avoiding further elucidation (and the continued long-windedness on my part to which you have been heretofore subjected), I offer you to make of this what you will on your own. Suffice it to say that there's a lot to recommend a little more examination of the accuracy and clarity of article citations, before submitting them as ILL requests.

By the way, a related topic was also recently discussed on October 27, 2015.

Need help with ILLiad and Interlibrary Loan issues? Please contact the Kelvin Smith Library ILL staff by phone at 216-368-3463 or 216-368-3517, or by e-mail at smithill@case.edu.

December 19, 2016

Pitfalls of Keeping Long-Overdue ILLiad Books

I realize this is a rather somber topic to end the year with, but it seems to become rather timely and apropos at the close of each academic semester. So, here's a short list of caveats...

* Firstly, expect to receive a series of up to four e-mail notifications as the due date approaches: a "Due Soon" reminder (5 days prior--with renewal option), an "Overdue" notice (the day after), a seven-day notice, and a two-week (blocked account) warning notice. Oh, and, by the way, the lender may at any time choose to recall a loaned item--in which case ILL staff will in due course send off a "Recall" notice.

* After two weeks past the due date for any single ILLiad loan, you will have arrived at a "blocked" user status, and will not be able to submit any new ILLiad requests. At this point, look forward to additional reminder notices by e-mail periodically until any and all long-overdue loans are returned and ILL staff thereafter unblock your account.

* Although we do not reckon overdue fines for ILL loans per se, we are obligated to pass on to our patrons any charges incurred for items deemed lost or never returned--once we have received a formal bill for replacement from a lender library. We will normally contact you at this stage, to offer you one last opportunity to make a return and thus avoid such an outcome.

* Once we have been required to compensate a lender for the replacement of an ILL item, it is our prerogative to recoup the cost by adding the commensurate amount as a fine to the patron's main library account. Your balance would then most certainly exceed the $15.00 "good standing" limit, sufficiently leading to the loss of your regular library privileges. This would both affect the borrowing of local and OhioLINK materials and block login access to your ILLiad account.

* Failure to return items generously lent to us can potentially jeopardize our library's good relations with prospective lenders, with whom we previously enjoyed congenial associations. This can easily result in the loss of access to rare materials from valued suppliers, and in turn, potentially diminish our ability to support the research needs of all our users.

Sorry for leaving you with such a "downer" out there as we finish off 2016. On the upside, we guarantee you'll feel much better when you comply with ILL return policies and evade any of the potential negative consequences. With that said, we hope you can look forward to the promise of good fortune in the coming new year.

Questions or comments regarding ILLiad and Interlibrary Loan? Contact the Kelvin Smith Library ILL staff by phone at 216-368-3463 or 216-368-3517, or by e-mail at smithill@case.edu.