Browsers and Viewing PDF's in ILLiad
Just a few words about accessing PDF's downloaded from your ILLiad account...
Most browsers will provide a standard toolbar carried over from from Adobe Acrobat, which will appear in the upper right-hand corner of the viewer window. This should include icons for the print, save, e-mail, zoom, and fit size functions. If you use Internet Explorer, Mozilla Firefox, or Safari, this is usually the case.
However, when you are using Google Chrome you will have to remember to hover your cursor over lower right area of the window. The icon panel will then appear, with options to fit size, zoom, print, or save your file. This is unfortunately not obvious to most users, and can be a bit disconcerting when you are accustomed to the features of other browsers.
Hopefully our suggestion will be helpful whenever you encounter this particular situation. If you have further questions or concerns, please contact us by phone at (216) 368-3517 or (216) 368-3463, or e-mail us at firstname.lastname@example.org.