Archives for the Month of November 2015 on Carl's ILLiad Blog

Keeping Your ILLiad User Information Current -- A Reprise

Just sending out another long-overdue reminder for everyone to be sure all the information in their ILLiad profiles is being kept up-to-date. This topic was previously addressed in my entry published on June 28, 2010, so it's time to talk a little more about it again...

A Quick Run-Through of Profile Points--

* Username - this is permanently associated with your account from the time you create it, and cannot be changed; it also can never be re-used in another account.
* Name (First, Last) - whenever you change this (e.g., due to change in marital status), we recommend you also update it in likewise your ILLiad account.
* Phone Number - we rarely contact patrons by phone, but we still recommend you keep this up-to-date, anyway.
* E-mail Address - it is very important that you keep this current (and properly formatted), and make sure it is an account where you regularly check your messages; this is our primary means of keeping in touch with our users.
* Address - it is probably a good idea to keep this updated, especially if you are enrolled as a Distance Ed Graduate student (Doctor of Management) receiving courier delivery of loans (home or business), or Faculty signed up for campus delivery (to departmental drop-off site); otherwise, ILL service does not send regular notifications by mail.
* Status - please keep this updated in accordance with your status in the university at all times.
* Department (or Major) - this should also be always kept up-to-date; more about university departments, below...

** Departments that have changed their names, recently or not-so-recently (and which you may want to update in your profile, if applicable), for example:
EARTH, ENVIRONMENTAL & PLANETARY SCIENCES -- formerly GEOLOGICAL SCIENCES
MATHEMATICS, APPLIED MATHEMATICS AND STATISTICS -- formerly MATHEMATICS (including STATISTICS)
PSYCHOLOGICAL SCIENCES -- merger of PSYCHOLOGY and COMMUNICATION SCIENCES
RELIGIOUS STUDIES -- formerly RELIGION
THEATER and DANCE -- now two separate departments

** Departments served by a campus library system other than Kelvin Smith Library for ILL purposes (and which will not appear in our own ILLiad registration list)...
-- If you no longer are affiliated with the university through the College of Arts and Sciences, the Case School of Engineering, the Weatherhead School of Management, or a central administrative department.
-- If you have transferred to a department in the Mandel School of Applied Social Sciences, the School of Law, the School of Medicine, the School of Nursing (except students), the School of Dental Medicine, or any of various interdisciplinary health science-related programs.
-- Under the two circumstances described immediately above, we ask that you discontinue using your KSL ILLiad account, and set up a new account at one of these sites for all future ILL service needs, as appropriate: MSASS Harris Library LAW Library Cleveland Health Sciences Library
-- This topic was previously discussed in my entry for August 7, 2009, and is also addressed in our FAQ Page regarding Who Can Use ILLiad?

For further explanation on keeping your ILLiad account current, please view our Customer Help Page section on Changing Your User Information.

Though it's a topic for another time (and has also been discussed elsewhere in this blog), we always recommend that you change your ILLiad password regularly, paying attention to the usual security considerations. More on this may also be found at our Customer Help Page section on Changing a Password.

If you have further questions or concerns, please feel free to contact KSL ILL staff by phone at 216-368-3463 or 216-368-3517, or by e-mail at smithill@case.edu.