Archives for the Month of July 2016 on Carl's ILLiad Blog

ILLiad Loans and "My Library Account"

"Why can't I view all my current loan check-outs in the same place?"

This is a question that comes up on occasion, and deserves at least some explanation to our users for whom it is a constant concern...

The scenario is this--

You go to the Case Library Catalog and click on the My Library Account link (which appears in the navigation bar at the top of many of our catalog pages) to view or renew your current loans, and you see all the items you currently have checked out or on hold (if any) through your CWRU library account, except ... those dog-gone interlibrary loan items you requested through your ILLiad account.

The reason for this is--

ILLiad is not in any way directly synchronized with or incorporated within the CWRU libraries' joint patron checkout system, which only handles loans of items held within the university's four campus location library systems, and of those held within the OhioLINK and SearchOhio consortium member libraries. (The latter of these, though technically direct checkouts from these external host collections, are often conceptualized as "interlibrary loans" by many patrons.) ILLiad is essentially a separate and (for the most part) independent system, and this is why ILLiad loan transactions (whether "in process", "on hold", "checked out" or "returned") are not encapsulated within or accessible through the "My Library Account" logon site display.

As a side note--

ILLiad does draw upon a patron's current status in the library's circulation system (through a tangential interface protocol known as "API authentication") to determine whether or not a potential registrant or current user is in good standing. In other words, you may not be allowed to set up a new account or you may be blocked from signing into an existing account, if you have fines in excess of $15.00 or if you have not properly entered your Case Account Number into the new user registration form.

Getting back on topic--

You can only view your ILL statuses for returnable items by logging into the account you have already created at the Kelvin Smith Library ILLiad website (or the corresponding sites for MSASS Harris Library, the CWRU Law Library or the Cleveland Health Sciences Library). Click on the "Checked Out Items" link from your account's Main Menu, to view the list of all your current ILLiad loans, conveniently displayed in table format, then select a specific transaction number to open up the corresponding request record. This, of course, is also where you would request a renewal, provided the loan in question is eligible for one.

Hopefully this has clarified some common misconceptions.

For further assistance in determining your appropriate service point, please consult the Libraries of Case Interlibrary Loan Directory or my blog entry for August 7, 2009.

If you have any questions or concerns about ILL loans through ILLiad, please contact the Kelvin Smith Library ILL staff by phone at 216-368-3463 or 216-368-3517, or by e-mail at smithill@case.edu.