Reminder About Case Account Number & ILLiad Account Setup
This is an issue that keeps cropping up every now and then, so I will clarify it once again...
Whenever you register as a new user in the KSL ILLiad site (or in the ILLiad site of any of the other three campus library systems), you are directed to the 'First Time Users' link on the main logon page, which further links to the registration form. While entering your profile information, you are asked to enter your 'Case Account Number' as an integral piece of data allowing the library to verify your current eligibility for ILL services. Originally, it was your Social Security Number that was required at this point, but for legal reasons this usage has no longer been permitted. Members of the CWRU community are now assigned a unique identification number in its place for various administrative purposes.
You will notice at this point that KSL's ILLiad registration form conveniently provides a link to the Case Account Number Lookup page. All you need do here is enter your CWRU network ID and password, and Voilà! -- there it is in real time. Just copy and paste it into the corresponding data field, and continue entering the rest of your user information to complete your registration. Once you have created your account, you will never again need to re-enter this number into your profile.
Just a note to Faculty, Staff and Student Employees -- this is NOT to be confused with your Case Employee Number. This is the most common misconception when signing up in ILLiad. Both numbers are similar in appearance, but have entirely separate functions.
Hope this has been helpful.
For assistance with ILLiad and Interlibrary Loan concerns, please contact the Kelvin Smith Library ILL staff by phone at 216-368-3463 or 216-368-3517, or by e-mail at firstname.lastname@example.org.