ILLiad Delivered PDF's & Your Browser

We have recently been faced with a rash of inquiries from our users regarding uncertainties about saving electronically delivered files. Since the ILLiad site is interfaced through a variety of internet applications, whose functional elements frame its pages, their idiosyncratic features are often attributed to ILLiad rather than to the browsers themselves.

In the past, I touched very briefly on this in my entry for November 20, 2012. I will now give a more detailed and up-to-date clarification, to help exonerate the ILLiad system in its role in the electronic delivery process -- specifically concerning its interaction with the most popular browsers currently in use.

When you log into your ILLiad account with the purpose of retrieving your electronic files, you click on the "Electronically Received Articles" link from your Main Menu. If you currently have any PDFs available, you would select them from the table that appears listing them by their corresponding transaction numbers.

At this point you will attempt to view a file by opening a transaction record from the table list, and then clicking on View PDF at the top of the page that is displayed.

Alternatively you may select PDF.jpg View directly from the corresponding transaction line in the table. At that point, a number of different things may happen based on the web browser you are using. It is also usually assumed that your browser is set to work in tandem with some version of the Adobe Acrobat PDF viewer. I will now consider how ILLiad interacts with each of them. The results of several viewing attempts appear below, followed by a brief discussion on how to capture and save the file.


* Internet Explorer --

pdfie1a.jpg

In this recent version of Internet Explorer, you will click on the "disk" disk.jpg icon in the bottom area of the display window. (You may first need to hover your cursor there to reveal the row of options.) The PDF will then appear in a window where the file will be named "illiad.dll.pdf" by default. We especially recommend that you rename it first before saving it into the same folder location with other files also downloaded from ILLiad, so that you avoid accidentally overwriting one with another.


pdfie1.jpg

In this recent default version of the browser, click on the "disk" disk.jpg icon that appears in the upper right corner. (You may need to click near the top of the window to reveal the toolbar first.) The PDF will appear in a window where the file will be named "untitled.pdf" by default. Here again, we recommend that you rename it first before saving it into the same folder location with other files, to avoid inadvertently overwriting any of them.


pdfie2.jpg

In this older version of the browser, again click on the "disk" disk.jpg icon in the bottom area of the display window. (You may need to hover your cursor there to reveal the options, as well.) The PDF will similarly appear in a window where the file will be named "illiad.pdf" by default. Once again, we suggest that you rename it first before saving it into the same folder with other files, to avoid unintentionally overwriting any of them.


* Microsoft Edge --

pdfme.jpg

In this successor to Internet Explorer, you will again click on the "disk" disk.jpg icon appearing in the upper right corner. (Here you may also need to click near the top of the window to reveal the toolbar.) The PDF will also appear in a window with file named "untitled.pdf" by default. Once again, we recommend renaming it before saving it to prevent accidentally overwriting other files in the same location.


* Mozilla Firefox --

pdfmf.jpg

Imagine your consternation when you are greeted with this result. Unfortunately, this browser uses its own viewer as a default, and as you can see it presents the error message "This PDF document might not be displayed correctly." in this context. (Needless to say, this is not a shortcoming on the part of ILLiad.) You can then click on the "Open With Different Viewer" button, and you will be prompted to select an application (most likely Adobe Acrobat) with which you can then properly open the file.

You can also simply opt to click directly on the "download" download.jpg icon from the upper right corner of the window, and then open and save the file without first viewing it within the ILLiad page. The PDF should open up in a window where the file will be named by the corresponding ILLiad TN, in this case "345614.pdf" -- of course there is no need to rename it before placing it into your folder location with other files.

If you wish to avoid these complications altogether, you can simply change a setting in your browser. Go to the "menu" menu.jpg icon in the upper right corner of your main window and click on it to reveal the drop-down. Select "Options" and then scroll down to "Applications". At "Portable Document Format (PDF)" go to the setting "Preview in Firefox" (under the "Actions" column) and open the drop-down. Select "Use Adobe Acrobat (default)", which you might have to find under "Use other...", click "OK" and close the tab.

From this point on every time you use ILLiad with this browser to view your electronic deliveries directly from the table (with either of the View PDF options mentioned above), the PDF will immediately display in its own window (as below) without ever having to appear inside the usual ILLiad page.

pdfae.jpg


* Google Chrome --

pdfgc.jpg

Here you will click on the "download" download.jpg icon in the upper right corner of the window. The PDF will open in a window where it will be named by the corresponding ILLiad TN, in this case "345614.pdf" -- again there will be no need to rename it before depositing it into your preferred folder location.


* Safari --

pdfsaf.jpg

In this browser, you will click on the "disk" disk.jpg icon in the bottom area of window. (Here you may also need to hover your cursor there to view the group of options.) The PDF will open in a window where it is named "illiad.pdf" by default. As before, we recommend that you rename it first when placing it into your folder location with other files, for the same obvious reason.


This should cover most of the situations you might encounter. As always, we hope this information will be helpful whenever you experience difficulties in downloading and saving your ILLiad PDFs. Additional documentation is available regarding electronic delivery through ILLiad, at our Customer Help page and in our Electronic Delivery Information page.

If you have further questions or concerns, please contact the Kelvin Smith Library ILL staff by phone at 216-368-3463 or 216-368-3517, or by e-mail at smithill@case.edu.

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