Frequently Asked Questions

What is The Daily?

The Daily The Daily is an electronic newsletter compiled by the Case Western Reserve University office of University Marketing and Communications. The Daily is emailed each weekday, excluding official university holidays, to all faculty, staff and students who are currently at the university or have been associated with Case Western Reserve over the last six to eight months.

How often will I receive The Daily?

University Marketing and Communications will e-mail The Daily each weekday throughout the year, except for university holidays.

What if I don’t want to receive The Daily?

It is important for members of the Case Western Reserve community to receive messages from the university. Valuable information—facility closings and human resource notices, among others—will be included in The Daily.

I am no longer a student or no longer work at Case Western Reserve. Why am I on the distribution list?

Your email address and other information is automatically purged from the university’s information system about six to eight months after you leave.

If you left the university more than six or eight months ago and are still receiving university emails, you will want to contact our Human Resources department (if you were faculty or staff) or the Registrar's office (if you were a student) to make sure you have been removed from the university's information system.

Why can’t I read the text or see the design in The Daily?

Individual email clients interpret html-enhanced messages in different ways, so the design of The Daily will vary from person to person, computer to computer. If you have problems viewing The Daily email, go to blog.case.edu/casedaily/.

Why can’t I get the links in the menu to work?

Individual email clients interpret html-enhanced messages in different ways, so the functionality of The Daily will vary from person to person, computer to computer. If you have problems viewing The Daily email, go to blog.case.edu/casedaily/.

How can I send a campus-wide email message?

Most messages intended for a campus-wide audience can be included in The Daily. Submit information to case-daily@case.edu. Submissions for The Daily must be received at least 10 business days before inclusion and will be reviewed for timeliness and relevance to a university-wide audience.

What information will be published in The Daily?

The Daily will include sections on general campus information, notices for students, faculty and staff; a section featuring the university and its experts referenced in media outlets; events and occasional profiles on university people and programs; among others. It will encompass most other individual campus-wide email messages except those that are audience-specific or require special attention.

When are submissions for The Daily due?

All submissions for The Daily must be received at least 10 business days before inclusion and will be reviewed for timeliness and relevance to a university-wide audience. Submissions for The Daily may be emailed to case-daily@case.edu.

Why didn’t my submission appear in The Daily?

All submissions must meet the e-newsletter's guidelines for publication and must be timely and relevant to a university-wide audience. Events also should be posted to the university's events calendar at case.edu/events/calendars/submit.html be considered for inclusion in The Daily. Email specific questions and submissions to case-daily@case.edu.

If my notice won’t appear in The Daily, how else can I promote it?

All events should be posted to the university's events calendar at case.edu/events/calendars/submit.html. Some individual departments and offices also have their own distribution list or newsletters that may accept submissions. Visit the university's mailing list manager at lists.case.edu for information. Event planners may also wish to post event fliers on photos.case.edu and announcements on forum.case.edu.

Why don't some of the "In the News" and "Higher Ed News" links work?

Certain news sites make stories available for a limited time while others require a subscription, sometimes free, to access the material. If you have a question about a news story, send email to case-daily@case.edu.

Why can't I choose which sections of The Daily I want to receive?

The information provided in The Daily offers something for all readers. The format allows readers to quickly find those sections they wish to read.

Why can't I choose how often I want to receive The Daily?

It is important for members of the Case Western Reserve community to receive messages from the university throughout the week. Valuable information—facility closings, traffic updates and human resource notices, among others—will be included in The Daily.

Do alumni receive The Daily?

Case Western Reserve University alumni are invited to subscribe via the "subscribe" field at the bottom of The Daily homepage; they also can access The Daily online anytime at blog.case.edu/casedaily.

How do people without a university ID access The Daily?

A Case Western Reserve ID is not required to access The Daily. Interested readers can subscribe to The Daily by RSS feed or email. To subscribe by email, go to blog.case.edu/casedaily and enter an email address in the "subscribe" box.

Why wasn't my submission selected as the top story?

The Daily has limited space for feature articles. Top stories are typically messages from the university administration or events and programs that have a university-wide appeal such as commencement or convocation.

Why wasn't the media article that featured my school or professor included in The Daily?

The Daily tries to highlight articles and news stories that feature a variety of university people and resources. Most of the articles selected come from major media outlets that are found via major search engines. We welcome members of the campus community to submit news items for consideration to case-daily@case.edu.

Which articles are selected for the "In the News" section?

When selecting news stories we choose items that prominently feature Case Western Reserve or a member of the university community and may be of interest to a broad range of our reading audience. We do not censor stories based on topic or opinion.

Why can't my submission appear in The Daily more than two times?

The Daily has limited space for content and strives to feature a range of programs, events and services available to the campus community on any given day. Ongoing repetition of events limits our ability to showcase an array of university-wide offerings.

What criteria do you use to decide which submissions will appear in The Daily?

Items (e.g., news, events, programs) considered for publication in The Daily must be sanctioned by the university and have a university-wide appeal. News and events should be free, open to the public and important to the university administration and its goals. Should registration and/or a fee be involved, the event or news item will be considered if it is of general interest to a broad segment of the university community. Submissions should be sent to case-daily@case.edu a minimum of 10 business days before it can be posted.

Why aren't all University Circle events and specials from area businesses included in The Daily?

From time to time, The Daily will include items of interest about University Circle, such as community meetings, traffic updates or special programs. In addition, the daily will occasionally reference the university's Preferred Vendor List, which has information about special programs and discounts offered to the university community from UCI and Cleveland-area businesses. In general, off-campus listings can be posted if there is a strong university connection and/or the university has established a partnership with the sponsoring organization or group.

Why are some obituaries included in The Daily and others are not?

The Daily occasionally includes obituaries about members of the university and/or alumni community who have made significant contributioncs to their department, school, college or the university at large. Limited space prevents us from featuring all obituaries.

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