human resources employment

»Policy Manual

Clerical, Administrative Support

Salary offers are extended by Human Resources and will depend on available funding, candidates' relevant experience and education, internal equity, and external market data. However, jobs listed under Academic are administered by their respective departments.

• Program Manager -- Major Gifts, Institutional Development (Job 9010), minimum hourly wage is $15.06, posted 02/05/10

  The Program Manager supports the Director of Major Initiatives, Director of Leadership Giving, and Director of National Development in major gift development in the areas of university priorities, campaign attainment, regional development, priority platforms, president’s development, as well as specific corporate, foundation, and trustee development relationships. The incumbent works closely with the offices of the President and Provost, Senior Vice President for University Relations and Development, Associate Vice Presidents of Development, Chief Development Officers of all schools, Donor Relations, Corporate Relations, Foundation Relations, Government Relations, Alumni Relations, Marketing & Communications, and Advancement Services. Working with a great deal of autonomy, the Program Manager of Major Gifts must be able to independently manage major gifts support programming. This includes: building relationships with high-level donors and volunteer leadership, discreet treatment of confidential information and research, active profiling of suspects and prospects for major gift development, thorough and accurate documentation for gifts processing and endowment resolution requirements, proactive approach and follow-through on donor appointment logistics, cultivation next steps, and stewardship activities, as well as programmatic research for proposal development. The incumbent will assist in the drafting and packaging of proposals and in the identification and cultivation of major gift prospects.

  REQUIREMENTS

  Experience
  Must have a minimum of 2 years of increasing administrative and professional experience. Experience in development or university setting is preferred.

  Education/licensing
  High school education required; Bachelor’s degree preferred.

  Essential skills
  • Must be a self-starter and capable of handling multiple tasks.
  • Must possess a high degree of judgment, maturity, professionalism and discretion.
  • High degree of energy, creativity, flexibility, organization and interpersonal skills as well as excellent verbal and written communication skills required.
  • Must be able to work both independently and collaboratively with colleagues.

  Technical skills
  Computer proficiency (including Microsoft Office) and the ability to learn new programs.

  External candidates: Please email your resume and cover letter referencing the above job number and title to gmsearch@case.edu

  Internal candidates: Please print and complete the Internal Promotion/Transfer Application (pdf) and fax it along with your cover letter and resume.
  





• Procurement Coordinator, Pathology (Job 9008), minimum hourly wage is $14.12, posted 02/05/10

  The National Prion Disease Pathology Surveillance Center (NPDPSC) collects and examines all suspected prion disease cases in the United States. This position is key for its diagnostic and research programs to be effective and uninterrupted. The successful candidate will be responsible for managing all of the Center’s procurement needs, including but not limited to, regular ordering for all PI labs and administrative offices of the Center, monitoring spending and budget limitations, proper use of P-Card and allocations, and researching cost effective quotes for major purchases. This position requires reporting directly to the Center Manager and Director, and working closely with the Center Accountant to provide necessary documentation as well as with Lab Manager to implement and manage all Equipment Service/Maintenance contracts. This person will have contact with all faculty, staff, and researchers of the NPDPSC as well as University procurement offices and outside vendors. Therefore, the individual in this position must be customer service oriented and professional. This individual must be very organized and an effective communicator, and capable of working with multiple interruptions, able to think creatively and willing to find supply sources when needed. Equally important is the ability to work as part of an administrative team, to assure that projects are not over expended and that expenses are assigned to the correct projects for compliance with federal regulations. The impact of this position is high in regard to interpersonal relations within and beyond the Center. The successful candidate would be representing the Center, and in turn, the department and the University as a whole.

  REQUIREMENTS

  Experience
  Three to five years work experience; prefer experience in an academic or purchasing environment. Background in laboratory research or environmental safety strongly preferred.

  Education/licensing
  High school degree required; Bachelor’s degree strongly preferred.

  Essential skills
  • Must be highly organized and a self motivator, able to work with minimum supervision and with multiple interruptions
  • Must be proactive and detail oriented to assure research is not interrupted
  • Must be a good communicator and able to work within a team
  • Must be customer oriented

  Technical skills
  • Proficient with Microsoft Office Suite
  • Experience with PeopleSoft financials a plus
  • Enrollment in CAPS program and/or certification a plus

  External candidates: Please email your resume and cover letter referencing the above job number and title to jgsearch@case.edu

  Internal candidates: Please print and complete the Internal Promotion/Transfer Application (pdf) and fax it along with your cover letter and resume.
  





• Department Assistant 3, Biochemistry (Job 9003), minimum hourly wage is $15.06, posted 02/03/10

  Provide direct professional administrative support to the chair and the department of Biochemistry. Administer all aspects of the department chair’s office, which includes his personal career objectives, plus the growth and promotion of the department. In addition to that, this position will be responsible for all the department chair’s appointments, telephone contacts, correspondence, etc. Maintain daily schedule for department chair, which includes his personal, departmental and office social scheduling. Manages all travel arrangements, itineraries, word processing, and the daily handling of confidential matters. Assist the chair in the preparation of federal grant applications and manuscripts. This position also is responsible for managing all functions of the departmental reception area.

  REQUIREMENTS

  Experience
  Minimum of 5 years or more professional office experience required.

  Education/licensing
  High School diploma required, some college preferred.

  
  Essential skills
  • Must know how to organize and edit scientific manuscript/grant materials and be able to produce a top quality product on short notice.
  • Must be professional in demeanor, dress and communication. Must be able to work under pressure at times and exhibit calmness in stressful conditions. Ability to handle multi-tasking.
  • Must have excellent communication skills and experience in handling confidential information.
  • Must be familiar with the rigors of foreign travel and have experience with arranging complex travel itineraries, booking flights and hotel accommodations, ground transportation, etc. both within and outside the US.
  • Must have an excellent working knowledge of the English language and excellent proofreading skills.

  Technical skills
  • Must have excellent computer skills with experience in Microsoft Word, Access, Excel, Scanning, Scheduling software, Internet searches, e-mail and Power Point.
  • Familiarity with federal grant programs a plus.
  • Shorthand and medical/scientific terminology a plus.

  External candidates: Please email your resume and cover letter referencing the above job number and title to ddsearch@case.edu

  Internal candidates: Please print and complete the Internal Promotion/Transfer Application (pdf) and fax it along with your cover letter and resume.
  





• Department Assistant 2, Periodontics (Job 8999), minimum hourly wage is $14.12, posted 02/03/10

  This position will directly support the department of Periodontics. Under the general direction of the Chairman, handle day-to-day administrative and secretarial aspects of the department by providing professional support to the Department Chair, faculty, staff and students.

  REQUIREMENTS

  Experience
  3-5 years of experience in a secretarial and or administrative field. One year of Pre or Post award Research administration preferred.

  Education/licensing
  High School diploma – some college is preferred

  Essential skills
  Must have strong organizational skills. Basic accounting skills required to perform financial duties. Must be able to work in a fast paced, busy office environment with a diverse group of people. Must be able to prioritize and have the ability to handle multi-tasking. Requires the ability to work independently often under deadline pressure. Excellent communication skills both orally and written. Experience with MS Office, PowerPoint, Excel, E-mail. Ability to utilize library resources to locate research materials.

  External candidates: Please email your resume and cover letter referencing the above job number and title to gmsearch@case.edu

  Internal candidates: Please print and complete the Internal Promotion/Transfer Application (pdf) and fax it along with your cover letter and resume.
  





• Accounting Clerk 3, Facilities Management & Campus Planning (Job 8991), minimum hourly wage is $14.12, posted 01/25/10

  Working under general direction, perform complex and diverse accounting, payroll, and administrative activities in a manner that insures complete and accurate accounting of all transactions and facilitates the smooth operation of administrative functions. Provide financial and administrative support in the Office of Finance & Administration (F&A) under Facilities Management & Campus Planning (the "division").

  REQUIREMENTS

  Experience
  2 to 3 years of experience that is directly related to the duties and responsibilities specified.

  Education
  High school diploma. Degree in accounting, business or related field preferred.

  Essential Skills
  • Professional, thorough, creative and acutely attentive to detail and accuracy.
  • Ability to analyze and solve problems.
  • Maturity and judgment to handle sensitive information in confidence.
  • Expertise in maintaining, tracking, verifying, and reconciling financial, purchasing, accounts payable, human resources, and payroll data.
  • Demonstrated ability to integrate a broad range of financial information sources.
  • Demonstrated analytical, investigative and problem solving skills.
  • Ability to analyze and interpret financial data and prepare financial reports, statements and/or projections.
  • Knowledge of University policies and procedures (i.e. financial, purchasing, accounts payable, human resources, payroll) and applicable local, state, and federal regulations. Skill in understanding, interpreting and effectively communicating University policies and procedures.
  • Knowledge of university accounting procedures involving procurement, travel, and/or employment.
  • Knowledge of finance, accounting, budgeting, and cost control procedures.
  • Ability to prepare financial and payroll reports for presentation to University administrators.
  • Ability to work with minimal supervision, as well as collaboratively.
  • Ability to manage multiple projects at the same time.
  • High level of organization skills; able to work well under pressure; sensitivity to deadlines.
  • Professional appearance; patience and a strong ability to communicate effectively, both orally and in writing.
  • High level of computer literacy; established proficiency in spreadsheets, database, word processing, and electronic mail. Working knowledge of MS Excel spreadsheet software.
  • Working experience with, or the ability to learn how to use, PeopleSoft's ERP Financials, including Purchasing and Payables, and Human Capital Management systems required.
  • Ability to manage conflict.

  Technical Skills
  Overall a competent, pleasant, customer service oriented individual is required.

  External candidates: Please email your resume and cover letter referencing the above job number and title to ddsearch@case.edu

  Internal candidates: Please print and complete the Internal Promotion/Transfer Application (pdf) and fax it along with your cover letter and resume.
  





• Department Assistant 2, Family Medicine (Job 8953), minimum hourly wage is $14.12, posted 01/04/10

  Working under general direction, perform a variety of clerical duties and typing assignments requiring speed and accuracy. The Department Assistant will often be the first contact for assistance by both internal and external constituents. As such the individual in this position must be customer service oriented and professional. This individual must be very organized and capable of working with multiple interruptions. The Department Assistant must be able to work as part of a comprehensive team, working with faculty for standard secretarial needs and supporting co-workers as needed. Organization and effective communication skills are essential. The Research Division of the Department of Family Medicine is an active group of M.D.s and Ph.D.s along with a large research support staff with multiple projects conducted in both the community and through the Comprehensive Cancer Center.

  REQUIREMENTS

  Experience
  3 to 5 years of related experience

  Education/Licensing
  High school education required; Bachelor's degree preferred.

  Essential Skills
  • Must be highly organized and a self motivator, able to work with minimum supervision and with multiple interruptions.
  • Ability to be proactive to assure smooth operations during peak times and accurate records.
  • Must be a good communicator and able to work within a team.
  • Must be customer oriented and able to communicate, effectively.

  Technical Skills
  • Microsoft Office Suite including Power Point, Web Design Software.
  • Experience with PeopleSoft financials a plus

  External candidates: Please email your resume and cover letter referencing the above job number and title to ddsearch@case.edu

  Internal candidates: Please print and complete the Internal Promotion/Transfer Application (pdf) and fax it along with your cover letter and resume.
  





• Clerk 3, Auditing, School of Dental Medicine (Job 8840), minimum hourly wage is $12.43, posted 11/03/09

  This position supports the financial administration of patients’ accounts for the School of Dental Medicine. This includes accounts in clinics for the DMD program and the seven postgraduate clinics. Primary responsibilities will include the processing of charges and payments to patients’ accounts and input data that correlates to students’ grades and credit for treatment. Honesty, integrity and confidentiality are a must due to the high volume of cash and credit card activity along with unlimited access to patient records.

  REQUIREMENTS

  Experience
  2-3 years general office or customer service field with cash handling experience. Experience with American Dental Association and Ohio Medicaid codes preferred. Experience with medical data entry, excel and Microsoft office in a network environment is required. Accounting experience and/or working knowledge of dental terminology are preferred.

  Education and/or licensing
  Requires high school diploma

  Essential skills
  Must have good communication, organizational and problem solving skills. Understand the importance of, enforces and practices confidentiality. Self starter with ability to work with minimal supervision. Knowledge of third party and Medicaid reimbursement procedures. Understanding of insurance forms. Ability to manage multiple tasks, deadlines and work well under pressure. Ability to keep a positive attitude when working with difficult situations.

  Technical skills
  Data entry, proficiency with Microsoft Word and Excel. Knowledge of dental practice management software.

  External candidates: Please email your resume and cover letter referencing the above job number and title to gmsearch@case.edu

  Internal candidates: Please print and complete the Internal Promotion/Transfer Application (pdf) and fax it along with your cover letter and resume.
  





• Department Assistant 2, Research Support Office, School of Engineering (Job 8838), minimum hourly wage is $14.12, posted 11/03/09

  Working under general direction, performs diverse duties in support and management of the proposal submission and post-award research grants management process requiring accuracy in all functions. This individual must be very detail oriented and possess the maturity to maintain extremely confidential information. Will coordinate work flow and facilitate communications between departments, schools and central university research offices, and be involved with complex funding and budgeting issues.

  REQUIREMENTS

  Experience
  3 to 5 years clerical experience. Prefer experience to include 1 year experience in research pre-award administration, proposal preparation/submission processes.

  Education/Licensing
  High school education; Bachelor’s preferred.

  Essential Skills
  • Basic working knowledge of institutions of higher education’s fiscal policies/procedures. Ability to learn within the first six months external sponsor requirements.
  • Strong organizational, problem solving, and excellent customer service skills.
  • Good math aptitude, attention to detail, and ability to work with a high degree of accuracy. Ability to analyze fiscal data, summarize information and present it in a logical format.
  • Effective oral and written communication skills. Good interpersonal skills to interact with diverse groups. Ability to work in a fast paced environment with overlapping deadlines and short lead times.
  • Must be able to multi-task and quickly shift priorities. Ability to work independently as well as in a team.
  • Excellent problem solving skills including identifying, researching, and resolving problems. Ability to follow through on assignments with minimal direction.

  Technical Skills
  • Proficiency working with information management systems. Demonstrated competence in the use of spreadsheet and database in financial analysis, fiscal management and financial reports.
  • Expert working knowledge with the PeopleSoft Financial System.

  External candidates: Please email your resume and cover letter referencing the above job number and title to gmsearch@case.edu

  Internal candidates: Please print and complete the Internal Promotion/Transfer Application (pdf) and fax it along with your cover letter and resume.
  





• Secretary 3, Oral and Maxillofacial Surgery, School of Dental Medicine (Job 8782), minimum hourly wage is $11.68, posted 11/02/09

  REPOSTED

  Responsible for the day to day receptionist/clerk duties for faculty, residents and students in the Department of Oral and Maxillofacial Surgery.

  REQUIREMENTS

  Experience
  1 to 1 ½ years work experience; 6-9 months dental receptionist and assisting experience preferred

  Education and/or licensing
  High School Diploma

  Essential skills
  • Strong telephone and communication skills.
  • Pleasant and professional demeanor.
  • Ability to work independently and as a “team” player.
  • Attention to detail.
  • Confidentiality as this position has access to and deals with highly confidential patient information.

  Technical skills
  • Efficient with Microsoft Excel and Word.
  • Strong data entry skills along with ability to effectively utilize computer technology.

  External candidates: Please email your resume and cover letter referencing the above job number and title to gmsearch@case.edu

  Internal candidates: Please print and complete the Internal Promotion/Transfer Application (pdf) and fax it along with your cover letter and resume.
  





• Patient Care Coordinator (Clerk 3), Comprehensive Care, School of Dental Medicine (Job 8694), minimum hourly wage is $12.43, posted 08/13/09

  The Patient Care Coordinator (PCC) will work with a specific preceptor group consisting of two faculty doctors and approximately eight junior and eight senior dental students. The PCC will coordinate all aspects of the groups’ patient care from scheduling and treatment plan input to recall for an approximate patient base of 525.

  REQUIREMENTS

  Experience
  Two to three years work experience. Should have practical hands-on experience in either a Dental Office or Dental Educational Facility. Experience in patient scheduling and completion of insurance forms.

  Education and/or licensing
  High School Diploma

  Essential skills
  Ability to deal with diverse groups of patients, students, and faculty. Should possess above average computer skills in the areas of spreadsheet and database applications, knowledge of third party reimbursement procedures and a working knowledge of dental terminology preferred.

  Technical skills
  Experience with Excel and database applications.

  External candidates: Please email your resume and cover letter referencing the above job number and title to gmsearch@case.edu

  Internal candidates: Please print and complete the Internal Promotion/Transfer Application (pdf) and fax it along with your cover letter and resume.
  





• Department Assistant 1, Pathology (Job 8538), minimum hourly wage is $13.25, posted 05/08/09

  Work directly with professor who teaches the science associated with his grants and manuscripts. Integral member of laboratory team. Laboratory focuses on studies of how our body cells are protected from self attack by our immune system, clinical disorders in which protection is deficient, and the biochemical abnormalities in affected cells that are responsible for the defect.
  • Word processing, including typing and layout of manuscripts (tables, references, etc) with accuracy.
  • Proofread documents to assure correct spelling, grammar and medical technology.
  • Assist in the preparation of grants, including budgets.
  • Assist in the preparation of protocols for research on animals and humans, including radiation safety.
  • Type laboratory budgets, prepare expense forms for reimbursement.
  • Participate in data analysis.
  • Participate in grants management.
  • Arrange meetings; make travel arrangements, etc. for supervisor.
  • Attend lab meetings

  REQUIREMENTS

  Experience
  2 to 3 years of related secretarial experience

  Education/licensing
  High school education required. Graduate of medical secretarial program and college level education preferred

  Essential skills
  • Ability to assemble and format manuscripts for various journals
  • Ability to work efficiently under pressure
  • Ability to learn and incorporate new processes and tasks quickly and efficiently

  Technical skills
  • Type 50 w.p.m
  • Proficiency in the use of computers and word processing software
  • Knowledge of IBM-compatible (Windows) computers; including understanding of Microsoft Word, PowerPoint, Endnote and Adobe Photoshop

  External candidates: Please email your resume and cover letter referencing the above job number and title to ejsearch@case.edu

  Internal candidates: Please print and complete the Internal Promotion/Transfer Application (pdf) and fax it along with your cover letter and resume.
  

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