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Clerical, Administrative Support

• Clerk 4, Advancement Services (Job 8908), minimum hourly wage is $14.12, posted 11/20/09

  This position is responsible for the accurate and timely coding, input, and verification of gifts, grants, and pledges to Case Western Reserve University. Data such as purpose, program, designation, university account number, solicitation type, appeal type, acknowledgment type, etc. must be researched, verified, and entered into the BSR Advance system.
  This position is also responsible for the entry and maintenance of all biographical records including alumni, friends, corporations, foundations and others. Data such as degrees, addresses, employments, spouse, children, activities, etc. must be researched, verified, and entered into the database on a timely basis.
  This position will be expected to apply the appropriate governing policies to the process of entering and updating system information for tracking charitable donations.

  REQUIREMENTS

  Experience
  Four to five years of work experience required. Prior office experience is mandatory. Prior research experience desired. Prior experience in computerized records management preferred. Preference is given to database management in a non-profit fund-raising environment.

  Education/licensing
  High school education required; some college preferred.

  Essential skills
  • Capability to function independently and as part of a team.
  • Ability to judge quality of information received and to act on own judgment.
  • Ability to maintain attention to detail at all times under all conditions.
  • Established proof-reading skills.
  • Proven ability to communicate well with university staff members on all levels.
  • Demonstrated high-level of discretion, maturity, and motivation.
  • Must be able to set priorities, exercise initiative and work effectively without close supervision.
  • Must understand and adhere to confidentiality.

  Technical skills
  • Demonstrated knowledge of standard research references, including the web.
  • Accuracy in typing (50wpm) and spelling.
  • Keyboard skills and experience in a Windows operating environment.
  • Knowledge of personal computers, Windows applications and internet applications.

  External candidates: Please email your resume and cover letter referencing the above job number and title to gmsearch@case.edu

  Internal candidates: Please print and complete the Internal Promotion/Transfer Application (pdf) and fax it along with your cover letter and resume.
  





• Department Assistant 3, Dean's Office, School of Dental Medicine (Job 8903), minimum hourly wage is $15.06, posted 11/19/09

  Assist the Associate Dean for Administration in all administrative and clerical duties including but not limited to typing, event budgets, filing, handling of correspondence, scheduling, development of assessment reports, surveys, forms, etc. Maintain working calendar for the Office of the Associate Dean for Administration. Assist the Dean in the absence of his Executive Aid.

  REQUIREMENTS

  Experience
  Five or more years experience

  Education/licensing
  High school education required

  Essential skills
  • Good oral and written communication skills
  • Ability to work with highly confidential material, i.e. patient records, students standing and promotions, faculty academic status
  • Ability to work in a fast paced environment
  • Must possess the ability to prioritize workload and work efficiently
  • Must be organized with a demonstrated ability to work with little or no supervision
  • Experience in organizing and coordinating the activities of projects is essential for this position
  • Must be able to direct support staff in an indirect supervisory role

  Technical skills
  • Knowledge of dental terminology and procedures is required
  • Must have extensive knowledge of computers and be knowledgeable of Microsoft Office 2003/2007 (Excel, Word, Outlook, Power Point) Word Perfect, and be able to learn new programs as needed

  
  External candidates: Please email your resume and cover letter referencing the above job number and title to gmsearch@case.edu

  Internal candidates: Please print and complete the Internal Promotion/Transfer Application (pdf) and fax it along with your cover letter and resume.
  





• Department Assistant 3, Office of the President and Provost (Job 8854), minimum hourly wage is $15.06, posted 11/03/09

  Working under general direction, assist the Secretary of the University Faculty with the administrative and logistical support for activities of the University Faculty, the Faculty Senate and the Office of Emeriti Affairs. Serve in a supporting capacity in the Office of the President and the Provost.

  REQUIREMENTS

  Experience
  5 years of administrative experience.

  Education
  High school education required; Bachelor's degree.

  Essential Skills
  • Must be professional in demeanor, dress and communication.
  • Must be able to work under pressure and with minimal supervision.
  • Must be able to multi-task, be well organized, and pay attention to detail.
  • Must have excellent communication and strong writing skills.
  • Must have experience in handling confidential information.
  • Familiarity with an academic environment desired.

  Technical Skills
  • Must have experience using Microsoft Word, Excel, PowerPoint, e-mail/internet searches and PeopleSoft.
  • Must have transcription dictation experience
  • Must have experience with website creation and maintenance.
  • Must be familiar with office equipment (copiers, fax machine, etc.)

  External candidates: Please email your resume and cover letter referencing the above job number and title to ktsearch@case.edu

  Internal candidates: Please print and complete the Internal Promotion/Transfer Application (pdf) and fax it along with your cover letter and resume.
  





• Clerk 3, Auditing, School of Dental Medicine (Job 8840), minimum hourly wage is $12.43, posted 11/03/09

  This position supports the financial administration of patients’ accounts for the School of Dental Medicine. This includes accounts in clinics for the DMD program and the seven postgraduate clinics. Primary responsibilities will include the processing of charges and payments to patients’ accounts and input data that correlates to students’ grades and credit for treatment. Honesty, integrity and confidentiality are a must due to the high volume of cash and credit card activity along with unlimited access to patient records.

  REQUIREMENTS

  Experience
  2-3 years general office or customer service field with cash handling experience. Experience with American Dental Association and Ohio Medicaid codes preferred. Experience with medical data entry, excel and Microsoft office in a network environment is required. Accounting experience and/or working knowledge of dental terminology are preferred.

  Education and/or licensing
  Requires high school diploma

  Essential skills
  Must have good communication, organizational and problem solving skills. Understand the importance of, enforces and practices confidentiality. Self starter with ability to work with minimal supervision. Knowledge of third party and Medicaid reimbursement procedures. Understanding of insurance forms. Ability to manage multiple tasks, deadlines and work well under pressure. Ability to keep a positive attitude when working with difficult situations.

  Technical skills
  Data entry, proficiency with Microsoft Word and Excel. Knowledge of dental practice management software.

  External candidates: Please email your resume and cover letter referencing the above job number and title to gmsearch@case.edu

  Internal candidates: Please print and complete the Internal Promotion/Transfer Application (pdf) and fax it along with your cover letter and resume.
  





• Department Assistant 2, Research Support Office, School of Engineering (Job 8838), minimum hourly wage is $14.12, posted 11/03/09

  Working under general direction, performs diverse duties in support and management of the proposal submission and post-award research grants management process requiring accuracy in all functions. This individual must be very detail oriented and possess the maturity to maintain extremely confidential information. Will coordinate work flow and facilitate communications between departments, schools and central university research offices, and be involved with complex funding and budgeting issues.

  REQUIREMENTS

  Experience
  3 to 5 years clerical experience including 1 year experience in research pre-award administration, proposal preparation/submission processes.

  Education/Licensing
  High school education; Bachelor’s preferred.

  Essential Skills
  • Basic working knowledge of institutions of higher education’s fiscal policies/procedures. Ability to learn within the first six months external sponsor requirements.
  • Strong organizational, problem solving, and excellent customer service skills.
  • Good math aptitude, attention to detail, and ability to work with a high degree of accuracy. Ability to analyze fiscal data, summarize information and present it in a logical format.
  • Effective oral and written communication skills. Good interpersonal skills to interact with diverse groups. Ability to work in a fast paced environment with overlapping deadlines and short lead times.
  • Must be able to multi-task and quickly shift priorities. Ability to work independently as well as in a team.
  • Excellent problem solving skills including identifying, researching, and resolving problems. Ability to follow through on assignments with minimal direction.

  Technical Skills
  • Proficiency working with information management systems. Demonstrated competence in the use of spreadsheet and database in financial analysis, fiscal management and financial reports.
  • Expert working knowledge with the PeopleSoft Financial System.

  External candidates: Please email your resume and cover letter referencing the above job number and title to gmsearch@case.edu

  Internal candidates: Please print and complete the Internal Promotion/Transfer Application (pdf) and fax it along with your cover letter and resume.
  





• Secretary 3, Oral and Maxillofacial Surgery, School of Dental Medicine (Job 8782), minimum hourly wage is $11.68, posted 11/02/09

  
  REPOSTED

  Responsible for the day to day receptionist/clerk duties for faculty, residents and students in the Department of Oral and Maxillofacial Surgery.

  REQUIREMENTS

  Experience
  1 to 1 ½ years work experience; 6-9 months dental receptionist and assisting experience

  Education and/or licensing
  High School Diploma

  Essential skills
  • Strong telephone and communication skills.
  • Pleasant and professional demeanor.
  • Ability to work independently and as a “team” player.
  • Attention to detail.
  • Confidentiality as this position has access to and deals with highly confidential patient information.

  Technical skills
  • Efficient with Microsoft Excel and Word.
  • Strong data entry skills along with ability to effectively utilize computer technology.

  External candidates: Please email your resume and cover letter referencing the above job number and title to gmsearch@case.edu

  Internal candidates: Please print and complete the Internal Promotion/Transfer Application (pdf) and fax it along with your cover letter and resume.
  





• Department Assistant 2, Oral and Maxillofacial Surgery (Job 8834), minimum hourly wage is $14.12, posted 10/23/09

  Serve as main administrative contact to the Chairman and the department of Oral and Maxillofacial Surgery. Assume such responsibilities, particularly those requiring decision making, as designated by the Chairman of the Department and to perform this role for all other faculty members of the department.

  REQUIREMENTS

  Experience
  3-5 years of secretarial experience.

  Education and/or licensing
  High school education required; Bachelors degree preferred.

  Essential skills
  • Strong administrative and organization skills are required, with the ability to multi-task several projects simultaneously, and complete such projects by assigned deadlines.
  • Interpersonal skills are a must, as interactions with patients, UH staff, SODM staff, and faculty will occur on a daily basis. Ability to communicate with difficult patients is important.
  • This position will involve responsibility for confidential information including student grades, patient information, letters, reports, memos, etc., and frequent development and implementation of procedures.
  • Strong oral and written communication skills.
  • Ability to work in a fast paced environment.

  Technical skills
  • Must have working knowledge of Microsoft Office Suite including: Word, Excel and PowerPoint.
  • A familiarity with an OMFS practice and procedures, as well as knowledge of medical/dental insurance, CPT coding and ICD-9 coding is essential.

  External candidates: Please email your resume and cover letter referencing the above job number and title to gmsearch@case.edu

  Internal candidates: Please print and complete the Internal Promotion/Transfer Application (pdf) and fax it along with your cover letter and resume.
  





• Patient Care Coordinator (Clerk 3), Comprehensive Care, School of Dental Medicine (Job 8694), minimum hourly wage is $12.43, posted 08/13/09

  The Patient Care Coordinator (PCC) will work with a specific preceptor group consisting of two faculty doctors and approximately eight junior and eight senior dental students. The PCC will coordinate all aspects of the groups’ patient care from scheduling and treatment plan input to recall for an approximate patient base of 525.

  REQUIREMENTS

  Experience
  Two to three years work experience. Should have practical hands-on experience in either a Dental Office or Dental Educational Facility. Experience in patient scheduling and completion of insurance forms.

  Education and/or licensing
  High School Diploma

  Essential skills
  Ability to deal with diverse groups of patients, students, and faculty. Should possess above average computer skills in the areas of spreadsheet and database applications, knowledge of third party reimbursement procedures and a working knowledge of dental terminology preferred.

  Technical skills
  Experience with Excel and database applications.

  External candidates: Please email your resume and cover letter referencing the above job number and title to gmsearch@case.edu

  Internal candidates: Please print and complete the Internal Promotion/Transfer Application (pdf) and fax it along with your cover letter and resume.
  





• Department Assistant 2, Academic Societies, School of Medicine (Job 8615), minimum hourly wage is $14.12, posted 06/19/09

  Provide administrative support to the Associate Deans for Academic Affairs and the Office of Academic Affairs.

  REQUIREMENTS

  Experience
  3 to 5 years of administrative experience, prefer experience in a health care or academic medicine setting.

  Education/licensing
  High school education required; Bachelor’s degree highly preferred, preferably in either a health-related or social science field

  Essential skills
  • High level of maturity and judgment, professionalism, and discretion are required to deal with significant exposure to confidential material and information
  • Excellent communication skills, both verbal and written
  • Be able to interact on a professional basis with the many contacts, both internal and external to the university
  • Capable of working proactively with a high degree of independent and confidentiality
  • Delegate responsibilities as needed and assist with other activities in the Office of Student Affairs
  • Experience in writing and editing, strong proofreading skills

  Technical skills
  • Require computer experience with Microsoft Office (Word, Excel, Powerpoint) and World Wide Web-based information retrieval of a general nature
  • Prefer knowledge of Outlook and PeopleSoft, or require ability to become proficient in Outlook and PeopleSoft
  • Require dictation skills

  External candidates: Please email your resume and cover letter referencing the above job number and title to ddsearch@case.edu

  Internal candidates: Please print and complete the Internal Promotion/Transfer Application (pdf) and fax it along with your cover letter and resume.
  





• Department Assistant 1, Pathology (Job 8538), minimum hourly wage is $13.25, posted 05/08/09

  Work directly with professor who teaches the science associated with his grants and manuscripts. Integral member of laboratory team. Laboratory focuses on studies of how our body cells are protected from self attack by our immune system, clinical disorders in which protection is deficient, and the biochemical abnormalities in affected cells that are responsible for the defect.
  • Word processing, including typing and layout of manuscripts (tables, references, etc) with accuracy.
  • Proofread documents to assure correct spelling, grammar and medical technology.
  • Assist in the preparation of grants, including budgets.
  • Assist in the preparation of protocols for research on animals and humans, including radiation safety.
  • Type laboratory budgets, prepare expense forms for reimbursement.
  • Participate in data analysis.
  • Participate in grants management.
  • Arrange meetings; make travel arrangements, etc. for supervisor.
  • Attend lab meetings

  REQUIREMENTS

  Experience
  2 to 3 years of related secretarial experience

  Education/licensing
  High school education required. Graduate of medical secretarial program and college level education preferred

  Essential skills
  • Ability to assemble and format manuscripts for various journals
  • Ability to work efficiently under pressure
  • Ability to learn and incorporate new processes and tasks quickly and efficiently

  Technical skills
  • Type 50 w.p.m
  • Proficiency in the use of computers and word processing software
  • Knowledge of IBM-compatible (Windows) computers; including understanding of Microsoft Word, PowerPoint, Endnote and Adobe Photoshop

  External candidates: Please email your resume and cover letter referencing the above job number and title to ejsearch@case.edu

  Internal candidates: Please print and complete the Internal Promotion/Transfer Application (pdf) and fax it along with your cover letter and resume.
  

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