January 24, 2008
The Symantec Endpoint Protection MR1 Patch is available for downloading from the Software Center. We recommend that all users install this patch as it includes numerous bug fixes.
To download the patch, click on the “Symantec Endpoint Protection” button from the Software Center home page. After the jump, you will see a link called “UPDATE: Download the MR1 patch HERE”. Click on the link and select “save”.
In most cases, double clicking on the downloaded file (SEP_11.0.1000_Win32.msp) will start the install process.
If a computer has an installed software product that uses the .msp extension, such as Paint Shop Pro, a patch file may not be recognized as a Microsoft Windows Installer Patch file and double-clicking on it will not start the install process.
Procedure To Recognize .msp Files
Instructions provided describe how to call msiexec.exe directly, using the appropriate command line arguments and pointing to the .msp patch file through the following steps:
1. At a DOS command prompt, type 'msiexec.exe' to see if msiexec.exe can be found without specifying its full path.
2. If step 1 returns a message box from the Windows Install, proceed to step 3. If it is not found, search the computer for 'msiexec.exe', usually found in the system32 folder, and note the full path when found.
3. At a DOS command prompt use the following syntax to run the .msp file directly:
C:>\\msiexec.exe /p
In the syntax above, the /p is specified to indicate that a patch is being applied.
Example:
C:>\msiexec.exe /p C:\Users\ SEP_11.0.1000_Win32.msp
Visit the Software Center at http://softwarecenter.case.edu
Posted by pab at 01:36 PM
