ITS News

Carbonite Online PC Backup Link Available

Thu, 08 May 2008 11:59:00 -0500

The Software Center has created a link to Carbonite Online PC Backup, which is now available to Case students faculty and staff as a paid subscription. Carbonite is only available for Windows but a Macintosh version is under development.

Carbonite is the preferred backup for all Case desktops and laptops. You can backup your irreplaceable files automatically with Carbonite Online Backup.

IMPORTANT NOTE: Carbonite Online PC Backup is hosted on the Carbonite website and servers. The Software Center is providing a link to the software as a convenience to the user community. The Software Center is not responsible for the proper functioning of the software and will NOT provide support for the product or the installation. In addition, the Software Center is not responsible for sales transactions. All business is done directly with Carbonite, including renewals. All support questions should be addressed to Carbonite.

Visit the Software Center at http://softwarecenter.case.edu

New Student Licensing Enrollment for Adobe

Tue, 29 Apr 2008 10:38:29 -0500

Case Software Center Announces Software Offering Changes
New Student Licensing Enrollment for Adobe
The Software Center (https://softwarecenter.case.edu) has entered into a “Student Licensing Enrollment” agreement with Adobe, providing Case Western Reserve University students the ability to purchase Adobe software at deep discounts, amounting to as much as 85%.

Phishing Attacks

Mon, 21 Apr 2008 09:57:25 -0500

Once again, the campus community is receiving messages aimed to obtain ID and password information.

ITS strongly advises users to NOT reply to these messages. They are not from ITS Security. We will never ask for your security credentials.

If you have replied to these messages, be sure to change your password immediately (https://its-services.case.edu/my-case-identity/password/reset/)

If you have any questions, please contact the Case Helpdesk at 216-368-HELP.

New Phishing Scam

Fri, 18 Apr 2008 09:04:28 -0500

Case users are advised that a phishing message from the "User Support Team" is making its way through campus email. Please note that you are never to respond to these types of requests. Further information may be found online at http://blog.case.edu/its-security/2008/04/18/new_phish_april_17_2008

Software Center Endnote Licenses Increased

Thu, 17 Apr 2008 11:19:51 -0500

The Software Center has purchased additional licenses for Endnote, increasing the pool of simultaneous use licenses to 20. Increasing the license count will benefit those that have purchased Endnote from the Software Center by reducing or eliminating delays in using the software due to all licenses being in use.

Visit the Software Center at http://softwarecenter.case.edu

Microsoft DreamSpark Is Available

Wed, 16 Apr 2008 15:46:06 -0500

The Software Center has made available a link to the Microsoft DreamSpark line of products. Microsoft DreamSpark, which is all about giving students Microsoft professional development and design tools for free, is available to students only. You can obtain Microsoft DreamSpark products by logging onto the Software Center and clicking on the “Microsoft DreamSpark” link from the Software Center home page.

Now, for the first time, Microsoft is making its valuable software developer tools available to students worldwide, for free – including Visual Studio Professional, Expression Studio (which include Web, Blend, Design, and Media), XNA Game Studio, SQL Server Developer Edition, and Windows Server.
DreamSpark provides a legitimate resource for students like you to download a legal and registered version of Microsoft's software development tools whether you need the tools for your classes or simply for furthering your knowledge or for fun.

Visit the Software Center at http://softwarecenter.case.edu

2008 Annual Measures of Success Survey

Wed, 02 Apr 2008 17:03:40 -0500

Thank you to all who have already participated in our annual Measures of Success Survey.

If you have not yet had an opportunity to participate and enter for a chance to win an iPod nano (three will be raffled) you can still access the appropriate survey at one of the following links:

Faculty Survey http://www.surveymonkey.com/s.aspx sm=judi7lejVW1kiPqRb85SPA_3d_3d

Staff Survey: http://www.surveymonkey.com/s.aspx?sm=knxfQ0HB9gOaprP9TuDhHQ_3d_3d

Student Survey: http://www.surveymonkey.com/s.aspx?sm=BdTuVKARrOCHc4VZOC94bQ_3d_3d

The survey will be available until 5:00 pm (EST) on Monday, April 7, 2008. The survey is completely confidential, and should take no more than 15 minutes to complete.

Each year the ITS organization circulates this annual survey of customer satisfaction known as the Measures of Success project. Constructive input from all users is very important in evaluating evolving technology needs and expectations, and in shaping the future of technology and supporting services at Case Western Reserve University.

Thank you for your participation. If you have any questions, please contact itssurvey@case.edu