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Emergency Maintenance: voipgw-crawford-h0-e1-cmm1 error - Gateway down

Posted by postprob on September 04, 2007 at 10:23 AM

Problem:   voipgw-crawford-h0-e1-cmm1 error  - Gateway down
Cause:     error on port 2/5
Affects:   Inbound calls from PSTN not received
Started:   09/04/2007 09:42 AM
Resolved:  09/04/2007 10:11 AM

Notes:

Received Big Brother alert that Crawford Gateway was unreachable.

Accessed via session through voipgw-crawford-h0-e1

Found error on port 2/5, despite the appearance of calls going across gateway, realized that crawford gw was not accepting calls. Made decision to restart gw at approximately 10:05.

Restarting GW resolved the problem.


Created: 09/04/2007 10:23:46 by jdc40

Updates: