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Scheduled Maintenance: Case fw(0) cluster

Posted by postprob on December 06, 2007 at 08:08 AM

Problem:   Case fw(0) cluster
Cause:     requires software upgrade from 6.x to 7.x
Affects:   all in and outbound INTERNET traffic
Started:   12/08/2007 03:00 AM
Resolved:  12/08/2007 06:00 AM

Notes:

This software upgrade will fix and resolve several issues that we are having as well as provide a good base for quarterly upgrades in the future.

currently waiting on a new part from Cisco eta 4 hours.

running on failover firewall currently

replacement parts have arrived and addition gbic modules have been pulled from spairs.

next window for repair is this evening at 3:00am.
Cisco Tac may be back up and accessible by then.
IBM reported that Cisco tac was down world wide this am around 4 am est. during the upgraded process


Created: 12/06/2007 08:08:45 by lxc152

Updates: 12/08/2007 04:40:29 by lxc152, 12/08/2007 05:08:09 by lxc152, 12/08/2007 18:39:10 by lxc152