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Emergency Maintenance: VPN Service Emergency Maintenance

Posted by postprob on December 28, 2007 at 11:06 AM

Problem:   VPN Service Emergency Maintenance
Cause:     Hardware Upgrade / Replacement
Affects:   Case VPN Services
Started:   12/29/2007 03:00 AM
Resolved:  12/29/2007 03:15 AM

Notes:

1/3/2008 3:30a This maintenance is completed.


Engineer will move the VPN services back to the new hardware (ASA5500 series). Engineer has reconfigured the server to work around an issue occurred during the last attempt which affected end-user will 3 characters CaseID. (e.g. abc)


Created: 12/28/2007 11:06:51 by wxc16

Updates: 01/03/2008 11:28:49 by wxc16