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Emergency Maintenance: Upgrading of spam handling software on spam boxes

Posted by postprob on February 15, 2008 at 11:02 AM

Problem:   Upgrading of spam handling software on spam boxes
Cause:     Increased mail delivery performance
Affects:   Mail delivery to about 1/4 of the on-campus users for about 15 minutes at a time.
Started:   02/15/2008 12:00 PM
Resolved:  02/15/2008 01:00 PM

Notes:

We will be upgrading two of the spam tagging mail servers to a newer version (the other 2 are already upgraded). The new software provides significantly better performance. While the upgrade is being applied the server will not delivery mail to the users installed on it. In addition those same users will be unable to change their spam settings. The installation of the upgrade itself takes about 15 minutes. No mail will be lost during the upgrade process, mail delivery into mailboxes will only be delayed.

We host about 1/4 of the active users on each box to be upgraded.


Created: 02/15/2008 11:02:09 by dak

Updates: