CASE.EDU:    HOME | DIRECTORIES | SEARCH

Problem Report: Mail List Manager (Sympa) was down

Posted by postprob on April 20, 2008 at 09:15 AM

Problem:   Mail List Manager (Sympa) was down
Cause:     unknown
Affects:   Mail list users
Started:   04/20/2008 04:00 AM
Resolved:  04/20/2008 05:10 AM

Notes:

The mail list manager (Sympa) had several processes that were hung and was not processing mail in its incoming queue. The system had to be completely shut down and the hung precesses forcibly terminated before the system could be brought back to operation.

No mail was lost during the time the mail list manager was unavailable, it was merely delayed and was delivered as soon as the hung processes were terminated and the system was restarted.


Created: 04/20/2008 09:15:02 by dak

Updates: