Problem Report: Case Voicemail System Degraded
Posted by postprob on April 21, 2008 at 05:32 PM
Problem: Case Voicemail System Degraded Cause: Unknown Affects: Campus Voicemail Services Started: 04/21/2008 09:30 AM Resolved: 04/21/2008 05:32 PM
Notes:
Engineer was notified concerning the voicemail problem this morning, and immediately proceeded to switch voicemail service to backup server. The main voicemail was rebooted and voicemail service were still served by the backup server. Service was returned to normal until backup server stopped working around 3:15pm. The voicemail service was then switched back to the main voicemail server.
Both voicemail servers are now in operational state.
Created: 04/21/2008 17:32:21 by wxc16
Updates: