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Problem Report: Internet is slow from from campus to internet

Posted by postprob on April 24, 2008 at 02:44 PM

Problem:   Internet is slow from from campus  to internet
Cause:     possible DOS or malware virus activity
Affects:   all internet activity on campus
Started:   04/24/2008 02:43 PM
Resolved:  04/24/2008 05:53 PM

Notes:

The Internet will be slow until an upstream Internet provider repair a fiber optic cable cut.

details follow

An upstream Internet provider global crossing is reporting a fiber cut in the region of Michigan or Indiana. They are re-routing traffic around the cut. The re-routed traffic is causing overloading and saturation of the smaller re routed links which is causing large latency and packet loss.

engineers are investigating the issue. Edge firewalls have been reloaded.


Created: 04/24/2008 14:44:46 by lxc152

Updates: 04/24/2008 15:38:46 by lxc152