Scheduled Maintenance: http://mail.case.edu will be down
Posted by postprob on May 07, 2008 at 09:03 AM
Problem: http://mail.case.edu will be down Cause: Branding changes require reboot Affects: Users of http://mail.case.edu Started: 05/09/2008 05:00 AM Resolved: 05/09/2008 05:30 AM
Notes:
[05/09/08 6:30 AM] - The maintenance this morning did not go quite as smoothly as expected. After making the branding changes the mail system appears to run fine for about 5 minutes and then unexpected crashed. The problem seems to have been with the software that controls the mail box storage. Service has been restored (as of about 6:10) and everything appears stable at this time. We will be going through the logs to determine exactly what caused the crash and will post an update if appropriate.
To eliminate some confusion between http://mail.case.edu (the current mail system web mail interface) and http://webmail.case.edu (the Google Apps web mail interface) we will be removing the "Webmail@Case.edu" banner on http://mail.case.edu. Unfortunately that requires us to stop and restart the interface. Actual downtime is expected to be about 5 minutes.
This will only affect users of the web mail interface. POP and IMAP users will be unaffected.
Created: 05/07/2008 09:03:12 by dak
Updates: 05/09/2008 06:27:23 by dak