Problem Report: Mail system crashed
Posted by postprob on May 09, 2008 at 05:56 AM
Problem: Mail system crashed Cause: Unknown at this time Affects: Mail system users Started: 05/09/2008 05:05 AM Resolved: 05/09/2008 06:17 AM
Notes:
[05/09/08 6:15 AM] - The mail system is back up and appears stable. Server Engineering will be going through the logs to determine what exactly happened that caused the system to crash in the first place.
The maintenance for this morning at first appeared to go fine but then the mail system crashed and we have been unable to restore service. Engineers from both Middleware Services and Server Engineering are working on the problem. The problem at this point seems to have something to do with the software that controls the mail box storage.
Created: 05/09/2008 05:56:15 by dak
Updates: 05/09/2008 06:17:03 by dak