Problem Report: Nrv house 3 network switch
Posted by postprob on May 10, 2008 at 06:53 AM
Problem: Nrv house 3 network switch Cause: unknown Affects: All network connection in nrv house 3, phones and wireless Started: 05/29/2008 09:52 AM Resolved: 05/29/2008 10:28 AM
Notes:
Investigating the cause.
5/10/08 10:45AM Supervisor module with critical error was replaced
5/10/08 11:01AM Restored switch to minimal function - still no voice but switch online
5/10/08 7:05PM OS version bug caused voice and wireless card to fail. Need to upgrade OS
5/11/08 2:06AM Upgrade OS and configs - still issues
5/11/08 7:00Am Identified cause of poroblem to be damage data line card. Voice, Data and wireless restore
Closing post prob
Created: 05/10/2008 06:53:55 by roo
Updates: 05/11/2008 08:46:12 by roo, 05/29/2008 10:28:13 by roo