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Problem Report: Mail to smtp.case.edu being rejected

Posted by postprob on July 02, 2008 at 07:47 AM

Problem:   Mail to smtp.case.edu being rejected
Cause:     It appears to be a load balancer or firewall issue 
Affects:   Everyone using mail
Started:   07/02/2008 04:00 AM
Resolved:  07/02/2008 08:21 AM

Notes:

The problem has been resolved and mail is once again being accepted by smtp.case.edu - the issues appears to have been a problem with some firewall rules.

Each of the mail system machines are individually available, but are not reachable through the smtp.case.edu alias for them. Network Engineering has been called and is looking into the problem.


Created: 07/02/2008 07:47:24 by dak

Updates: 07/02/2008 08:21:10 by dak