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Problem Report: Many services in Crawford were unavailable

Posted by postprob on July 06, 2008 at 02:38 PM

Problem:   Many services in Crawford were unavailable
Cause:     A/C problems in Crawford Hall combined with routing problems at OneCommunity
Affects:   Several systems were unreachable or running very slowly
Started:   07/06/2008 01:15 AM
Resolved:  07/06/2008 05:28 PM

Notes:

One community engineers rebooted and re-configured their premise router in Crawford this afternoon which reestablished normal services


[07/06/08 5:28 PM] - The mail list manager (Sympa) is back up and operational. This was the last service that was unavailable as far as we are aware.

[07/06/08 4:00PM] - We have managed to get docshare back up and running. We have some Server Engineering staff working on Sympa now.

Most services are back up as of 12:30 PM although wiki was unavailable until about 1:30 PM and we are still having problems with Docshare and Sympa.

We will post updates on docshare and sympa as they become available.


Created: 07/06/2008 14:38:07 by dak

Updates: 07/06/2008 16:13:22 by dak, 07/06/2008 17:28:03 by dak, 07/06/2008 21:45:26 by lxc152