Problem Report: Legato Networker backup system is down
Posted by postprob on July 09, 2008 at 10:17 PM
Problem: Legato Networker backup system is down Cause: corrupted configuration file Affects: All Networker backup clients Started: 07/09/2008 12:01 PM Resolved: 07/10/2008 01:50 AM
Notes:
Service was restored last night. We expect minor issues over the next couple days as we clear the backlog of disk-to-tape migration & get all of the regularly scheduled backup jobs running again, but operations are essentially back to normal.
During a reconfiguration of the backup system (to make it more resilient to externally-caused failures like this weekend's power & A/C issue), a critical configuration file became corrupted such that backup system was no longer runnable at all.
The most critical issue has been resolved, but the system will not be usable until we complete a large amount of reconfiguration work. We expect to have the system functional again by noon tomorrow (Thursday 7/10) for restores, and regularly scheduled backups should begin running Thursday night/Friday morning.
Created: 07/09/2008 22:17:16 by jan3
Updates: 07/10/2008 13:50:12 by jan3