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Problem Report: Problems accessing Google Apps applications

Posted by postprob on July 09, 2008 at 09:05 AM

Problem:   Problems accessing Google Apps applications
Cause:     It appears to be either a firewall or routing issue
Affects:   People trying to get to Google Mail, Calendar or theportal page.
Started:   07/09/2008 08:00 AM
Resolved:  07/09/2008 09:21 AM

Notes:

Security data feeds listed the google redirector as a malware site

Our connection to the Google server that redirects the following addresses appears to be unreachable:

   webstart.case.edu
   webmail.case.edu
   webcalendar.case.edu
   webdocs.case.edu
   sites.case.edu

As a work-around we suggest that you connect to http://partnerpage.google.com/case.edu and jump to the application you want to reach from there.

Network engineers are working on the problem.

We will post updates as they are available.


Created: 07/09/2008 09:05:52 by dak

Updates: 07/09/2008 09:21:59 by lxc152