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Problem Report: MetroHealth to Case DHCP Service is out

Posted by postprob on May 28, 2009 at 04:58 PM

Problem:   MetroHealth to Case DHCP Service is out
Cause:     VPN Tunnel configuration issue
Affects:   Case Staff at MetroHealth Medical Center - Rammelkamp Center
Started:   05/28/2009 04:56 PM
Resolved:  05/28/2009 05:20 PM

Notes:

Engineer has corrected the firewall configuration. DHCP service connectivity restore for Case staff over at MHMC.

Engineer is working on resolving the issue.

Case Network user at MHMC is experiencing no response from DHCP. VPN Tunnel configuration issue.


Created: 05/28/2009 16:58:57 by wxc16

Updates: 05/28/2009 17:26:55 by wxc16