Problem Report: ISP Internet Issues
Posted by postprob on June 04, 2009 at 04:29 PM
Problem: ISP Internet Issues Cause: ISP not advertising routes to us Affects: intermittent connectivity Started: 06/04/2009 04:25 PM Resolved: 06/04/2009 10:05 PM
Notes:
Our ISP appears to not be advertising internet routes into our primary internet path. A soft reset of their routing tables appears to have failed. We are running partially on our backup path. OneCleveland engineers are investigating the problem. Sensitive traffic, such as video and some web traffic will be most likely affected.
Changes, last night, to OneCleveland's network by their provider, Global Crossing, has caused a change in the dynamics of their routing which is affecting us. They will attempt to correct their routing issues at around 9:00-10:00PM tonight. ~ Ozanich
OneCleveland has corrected their routing issue. Our routing tables are correctly populated and our traffic is symmetric again. ~ Ozanich
Created: 06/04/2009 16:29:27 by jxo63
Updates: 06/04/2009 17:27:25 by jxo63, 06/05/2009 04:05:12 by jxo63