Scheduled Maintenance: NAS unavailable
Posted by postprob on June 10, 2009 at 03:49 PM
Problem: NAS unavailable Cause: NAS code upgrades to v. 5.6 Affects: SIS, Financials, HCM, Data Warehouse plus others unavailable Started: 06/17/2009 03:00 AM Resolved: 06/17/2009 06:00 AM
Notes:
Upgrade EMC NAS devices (celerra2-dm2 (most ERP, ITS production) and celerra3-dm2 (ERP/SIS)). This upgrade is DISRUPTIVE and will result in the NAS systems being unavailable for 30+ minutes each.
Impacted Systems: SIS, Financials, HCM, Data Warehouse,
The following web sites will be unavailable:
its-services
no ID activation, password reset/change
no computer registrations/changes
no voicemail signup for students
no Google Apps signups or mail moves
Software Center
Roadrunner/Adelphia signup
Dell eStore
Sprint Store
No new/updates for user IDs (Identity Management system down)
DHCP updates, DNS updates, case.edu,
Impact: Unavailable
Applications will be shut down between 3:00 and 3:30 and returned to service between 5:30 and 6:00.
Created: 06/10/2009 15:49:05 by man27
Updates: 06/16/2009 13:30:48 by dak