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Problem Report: Email to Hotmail is blocked for 24 hours

Posted by postprob on June 18, 2009 at 08:16 AM

Problem:   Email to Hotmail is blocked for 24 hours
Cause:     Compromised account spamming hotmail
Affects:   Any email sent to a hotmail address
Started:   06/17/2009 12:09 AM
Resolved:  06/18/2009 12:09 AM

Notes:

A user's account was compromised (phishing scam) and used to send Spam to Hotmail.Hotmail then blocked all email from Case for 24 hours. I told them the problem was resolved on our end but they said they can not do anything to speed up the unblocking.

Since the blocks were not lifted at 9:09 our time I assume they meant pacific time. :( Times updated.


Created: 06/18/2009 08:16:22 by emr

Updates: 06/18/2009 09:19:10 by emr