Problem Report: Bingham Hub
Posted by postprob on June 20, 2009 at 02:52 AM
Problem: Bingham Hub Cause: Cooling problem in Hub Affects: Wired, wireless, phones, security panels for several buildings on south side Started: 06/20/2009 02:48 AM Resolved: 07/21/2009 10:09 AM
Notes:
Resolved and closed
2009, June 24, 08:15 AM, we restored the back-up link
between the Bingham Hub and the KSL Data Center.
2009, June 24, 06:30 AM, we restored the main link
between the Bingham Hub and the Crawford Data Center,
which restored all network Connections and Connectivity,
for the South Campus, with regards to the Bingham Hub;
however, the back-up link between the Bingham Hub and
the KSL Data Center, it is still down, and it will need
to be further investigated.
June 24, 04:45 AM Lost several building networks because the AC failed again. Facility on the way.
June 22, 03:00 PM Hub experiencing cooling issues again. Plant services have been called. The SER AC keeps shutting down.
11:52PM: The line cards in the hubs have started experiencing temperature failure again. Called plant services to look into it. looks like the AC keeps tripping off.
03:30 am Update: Plan services is currently working on the SER cooling. The switch line cards are recovering from Temperature failure.
Jun 20 03:33:45 EDT: %C6KENV-SP-4-MINORTEMPALARMRECOVER: module 9 outlet temperature crossed threshold #1(=60C). It has returned to normal operating temperature range.
Services are coming back online.
Still monitoring.
Investigating.
Called Plant services to check cooling.
Suspect failed cooling in SER.
bingham-h0-e1>show mod
Mod MAC addresses Hw Fw Sw Status
--- ---------------------------------- ------ ------------ ------------ -------
1 0009.11f7.e830 to 0009.11f7.e83f 1.0 7.2(1) 8.5(0.46)RFW MinFail
2 000c.ceb5.a900 to 000c.ceb5.a90f 1.0 7.2(1) 8.5(0.46)RFW MinFail
3 000c.ceb5.aa40 to 000c.ceb5.aa4f 1.0 7.2(1) 8.5(0.46)RFW MinFail
4 0003.feac.7772 to 0003.feac.7779 2.0 7.2(1) 3.5(1) Ok
5 000c.ce63.e864 to 000c.ce63.e867 2.1 7.7(1) 12.2(18)SXF1 Ok
9 000d.6550.b866 to 000d.6550.b869 1.1 12.2(14r)S5 12.2(18)SXF1 MinFail
Mod Sub-Module Model Serial Hw Status
---- --------------------------- ------------------ ----------- ------- -------
1 Distributed Forwarding Card WS-F6K-DFC3A SAD072004CL 1.0 MinFail
2 Distributed Forwarding Card WS-F6K-DFC3A SAD072300XR 1.0 MinFail
3 Distributed Forwarding Card WS-F6K-DFC3A SAD072004BU 1.0 MinFail
5 Policy Feature Card 3 WS-F6K-PFC3A SAD072100G1 1.1 Ok
5 MSFC3 Daughterboard WS-SUP720 SAD072100JS 1.2 Ok
9 Distributed Forwarding Card WS-F6700-DFC3A SAD074805CH 1.0 MinFail
bingham-h0-e1>
Created: 06/20/2009 02:52:45 by roo
Updates: 06/20/2009 03:37:16 by roo, 06/20/2009 23:51:59 by roo, 06/22/2009 15:38:35 by roo, 06/24/2009 06:09:17 by roo, 06/24/2009 06:54:11 by euw, 06/24/2009 08:19:44 by euw, 07/21/2009 10:09:21 by roo