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Problem Report: Case Wireless Network degraded

Posted by postprob on July 06, 2009 at 11:51 AM

Problem:   Case Wireless Network degraded
Cause:     Routing issue at OneCommunity
Affects:   Case Wireless Off Campus connection
Started:   07/06/2009 11:50 AM
Resolved:  07/06/2009 01:00 PM

Notes:

OneCommunity corrected their routing problem; external VPN service is again available.

Problem caused by routing issue at ISP.


Case Wireless users might experience problem with off campus Internet connectivity.

Workaround: Case wireless users are suggested to establish VPN session to connect to Internet rather than direct connecting to the Internet.


Created: 07/06/2009 11:51:58 by wxc16

Updates: 07/07/2009 11:01:00 by wxc16