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Problem Report: Docshare is unresponsive

Posted by postprob on July 07, 2009 at 08:02 AM

Problem:   Docshare is unresponsive
Cause:     Netowrk issue?
Affects:   Docshare users
Started:   07/07/2009 01:45 AM
Resolved:  07/07/2009 08:00 AM

Notes:

It looks like the same issue that affected the single sign on service affected docshare. Restarting the application restored the service.

Interestingly we also had the monitoring service die on both docshare and the single sign on service - it had to also be restarted on both machines.


Created: 07/07/2009 08:02:16 by dak

Updates: