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Problem Report: Internet access degraded

Posted by postprob on July 22, 2009 at 03:43 PM

Problem:   Internet access degraded
Cause:     Unknown
Affects:   Case Internet users
Started:   07/22/2009 11:30 AM
Resolved:  07/22/2009 04:30 PM

Notes:

The problem turned out to be an interaction between Checkpoint's SmartDefense definitions, which are used to detect active network-based attacks, and the version of the software running on the firewall nodes. The offending definitions were removed, and performance has returned to normal.

Network Engineering is investigating.


Created: 07/22/2009 15:43:56 by cpr

Updates: 07/22/2009 17:00:11 by cpr