Problem Report: Internet access degraded
Posted by postprob on July 22, 2009 at 03:43 PM
Problem: Internet access degraded Cause: Unknown Affects: Case Internet users Started: 07/22/2009 11:30 AM Resolved: 07/22/2009 04:30 PM
Notes:
The problem turned out to be an interaction between Checkpoint's SmartDefense definitions, which are used to detect active network-based attacks, and the version of the software running on the firewall nodes. The offending definitions were removed, and performance has returned to normal.
Network Engineering is investigating.
Created: 07/22/2009 15:43:56 by cpr
Updates: 07/22/2009 17:00:11 by cpr
