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Problem Report: Case VPN Services - zero network connetivity after VPN session is established.

Posted by postprob on July 24, 2009 at 06:11 PM

Problem:   Case VPN Services - zero network connetivity after VPN session is established.
Cause:     Unknown
Affects:   Case VPN Services
Started:   07/20/2009 09:00 AM
Resolved:  

Notes:

User may experience zero network connectivity after he or she established a Case VPN session. Suspect VPN server's threat detection erroneously dropped the returning traffic to the user. VPN Server's Threat Detection restarted. Engineer continue to monitor.

Workaround:

Disconnect VPN session and reconnect.


Created: 07/24/2009 18:11:27 by wxc16

Updates: