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Problem Report: ERP HCM test/dev system down

Posted by postprob on August 24, 2009 at 10:51 PM

Problem:   ERP HCM test/dev system down
Cause:     network link down
Affects:   ERP development staff
Started:   08/24/2009 05:30 PM
Resolved:  08/25/2009 07:02 AM

Notes:

At about 06:53 AM Tuesday Morning, I restored the network
link, and everything came back fine.

Around 5:30pm Monday, a network link between Crawford and KSL failed. The only systems affected are 2 application servers for the new ERP/HCM system. A test/development system is down, and one of the 2 redundant production (public-facing) systems is down.

The HCM system remains available via redundant hardware in KSL.


Created: 08/24/2009 22:51:26 by jan3

Updates: 08/25/2009 07:02:56 by euw