Problem Report: Single Sign On (SSO) Service was unavailable
Posted by postprob on September 10, 2009 at 02:29 PM
Problem: Single Sign On (SSO) Service was unavailable Cause: Exact cause unknown at this time Affects: All users of Single Sign On service Started: 09/10/2009 11:00 AM Resolved: 09/10/2009 02:00 PM
Notes:
Excessive demand on the service caused performance to degrade beyond the point of usability. Exactly what caused the excessive demand is yet to be determined.
Demand has dropped to normal levels and the system is back in full operation again. We are instituting a number of additional measurement points to determine what caused the demand to spike so that we can take steps to prevent a future occurrence of the problem.
We apologize for the inconvenience caused by the outage.
Created: 09/10/2009 14:29:11 by dak
Updates: