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Problem Report: Internet Connectivity issue

Posted by postprob on September 22, 2009 at 02:53 PM

Problem:   Internet Connectivity issue
Cause:     CWRU ISP experiencing internet connectivity issues
Affects:   Internet connections
Started:   09/22/2009 01:41 PM
Resolved:  09/22/2009 03:30 PM

Notes:

OneCommunity Subscribers;

The internet connectivity issues that were experienced earlier today appear to have been a result of upstream outages in Chicago and Denver. We believe these issues to have been resolved, but if you continue to experience technical issues, please contact our Network Operations Center (NOC) at 1-800-569-5140 for assistance.

CWRU ISP is currently experiencing internet connectivity issues. "We are working closing with our upstream internet providers to troubleshoot the problem and rectify the situation as quickly as possible. This issue has been escalated with our internet providers and are managing this as a priority one issue."


Created: 09/22/2009 14:53:32 by roo

Updates: 09/22/2009 20:18:19 by cpr, 09/22/2009 20:33:21 by cpr