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Problem Report: Intermittent Internet outages

Posted by postprob on September 29, 2009 at 06:36 PM

Problem:   Intermittent Internet outages
Cause:     Configuration change on edge firewall
Affects:   Some CWRU Internet users
Started:   09/29/2009 05:30 AM
Resolved:  09/29/2009 04:00 PM

Notes:

After applying an emergency vendor patch to the edge firewalls, Network Engineering discovered that the patch had changed a global firewall option, which resulted in firewall cluster performance problems. Changing the option back to the proper value resolved the issue.


Created: 09/29/2009 18:36:14 by cpr

Updates: