Scheduled Maintenance: Single Sign On (SSO) Service upgrade/patching
Posted by postprob on October 16, 2009 at 08:50 AM
Problem: Single Sign On (SSO) Service upgrade/patching Cause: OS Patching/Upgrade Affects: All SSO users (see notes) Started: 10/21/2009 04:30 AM Resolved: 10/21/2009 06:00 AM
Notes:
[10/21/09 6:00AM] - The patching is completed. We noticed some sluggish response on the server after the patching with regards to the startup and shutdown of the SSO processes, although actual performance of the service seems reasonable. We have placed the server back into production but will be monitoring performance on the system to verify that the performance continues to be acceptable.
The SSO service will be down briefly to prepare one of the servers for OS patches/upgrades. The system will be completely unavailable briefly (5-10 minutes) during the 4:30AM to 5:00AM time frame while we take the server to be patched out of service. Once that is done, service will be restored at a potential slightly reduced capacity until 6:00AM or earlier depending on when the system patching is complete.
Created: 10/16/2009 08:50:38 by dak
Updates: 10/21/2009 05:59:39 by dak