Emergency Maintenance: DB7 Emergency Maintenance - Non PeopleSoft Oracle Database Server
Posted by postprob on October 21, 2009 at 11:08 AM
Problem: DB7 Emergency Maintenance - Non PeopleSoft Oracle Database Server Cause: Faulty Memory Module Affects: All Non-PeopleSoft Production Oracle Databases Started: 10/22/2009 03:00 AM Resolved: 10/22/2009 06:12 AM
Notes:
UPDATE: Maintenance completed successfully. All systems were up and functional at 6:12 am.
DB7 will undergo maintenance Thursday 10/22 from 3 am to 6 am to replace a bad memory module. This memory was the root cause of the outage that occurred this past Monday morning which caused DB7 to panic (reboot).
We are still at risk for an unplanned outage occurring on DB7, therefore Sun has been contacted to come in and replace the bad memory module during the earliest maintenance window.
During this maintenance the following Applications and Oracle Databases will not be available:
Advp, Apexp, appworxp, astrap, aurorap, blackboard, Degree Audit Reporting System, dashboard, dental school, IP Self Registration for computers, isisp, KSL Oracle Database, Mail Group, New My Case Portal, Oracle Internet Directory, onbasep (Financial Aid Application), oncorep, onregp, personp, Pinnacle Telephone Application, prosamp, prtlp, sccp, Serena Change Man, t2Parking, Unified Messaging, and WebEvent.
Because the Oracle Internet directory is on DB7 any database connections using LDAP may also be affected. These include:
Password reset/change
Account activation
Mail List Manager Sympa
Any system registration, static IP, hostname and other IP changes
Case WARN sign-up (actual notifications not affected)
ITS/Help Desk internal tools (lookup, changin user, etc).
Application owners that use any of these databases need to make provisions for any critical jobs may be running during this time.
Created: 10/21/2009 11:08:41 by rxg263
Updates: 10/21/2009 15:26:51 by dak, 10/22/2009 06:55:18 by rxg263