Problem Report: Database Server (DB7) is down
Posted by postprob on October 30, 2009 at 12:23 PM
Problem: Database Server (DB7) is down Cause: It looks like another bad memory module Affects: Several databases and the services that use them, see below Started: 10/30/2009 11:55 AM Resolved: 10/30/2009 04:30 PM
Notes:
The databases are back up and most services are back as well.
The system has bene rebooted an is on its way back up however it may take some time to bring all the databases back up
Affected applications include:
Advp, Apexp, appworxp, astrap, aurorap, blackboard, Degree Audit Reporting System, dashboard, dental school, IP Self Registration for computers, isisp, KSL Oracle Database, Mail Group, New My Case Portal, Oracle Internet Directory, onbasep (Financial Aid Application), oncorep, onregp, personp, Pinnacle Telephone Application, prosamp, prtlp, sccp, Serena Change Man, t2Parking, Unified Messaging, and WebEvent.
Because the Oracle Internet directory is on DB7 any database connections using LDAP may also be down.
This includes:
Password change/reset
Account activation
System registration tools
Mail list manager (Sympa)
Created: 10/30/2009 12:23:53 by dak
Updates: 10/30/2009 16:24:48 by dak