Problem Report: Campus Unable to Login
Posted by postprob on November 01, 2009 at 02:13 AM
Problem: Campus Unable to Login Cause: unknown Affects: user unable to access any systems Started: 11/01/2009 02:11 AM Resolved: 11/01/2009 02:40 AM
Notes:
[11/01/2009 9:30 AM] - By the time we had a chance to look into the issue it had resolved itself. We are guessing that it had something to do with the time change and computers not quite in sync as far a their clocks are concerned. Verified that the issue was resolved with the Help Desk (they were able to reach the Case-provided tools again).
Helpdesk called to notify me that users across campus receiving "Your session has expired." errors on all systems. Notified Dave Kovacic - currently looking into issue.
Created: 11/01/2009 02:13:11 by jxo63
Updates: 11/01/2009 09:36:21 by dak