Emergency Maintenance: DB7 (non-ERP Oracle production) downtime
Posted by postprob on November 02, 2009 at 02:10 PM
Problem: DB7 (non-ERP Oracle production) downtime Cause: hardware repair Affects: all users of non-ERP Oracle databases Started: 11/06/2009 03:00 AM Resolved: 11/06/2009 06:00 AM
Notes:
RE-SCHEDULED: the repair time has been scheduled for the morning of Friday, Nov. 6 during the regulary 3-6am maintenance window.
This outage is being scheduled to replace the hardware that failed on Friday 10/30.
Affected applications include (but are not limited to):
Ad Astra
BlackBoard (Course mgmt. system)
Dental School Clinic
Identity Management (user account/password changes)
IP address/host name management
E-mail lists
MyCase portal
Pinnacle (phone billing)
University Library web sites (not including EuclidPLUS/on-line catalog system)
DARS
ProSam (Financial Aid)
Encyclopedia of Cleveland History
Internal IT applications: Appworx, ChangeMan, Mashups, VirtualCenter
Done @5:25 Databases should be back online
Created: 11/02/2009 14:10:53 by jan3
Updates: 11/02/2009 19:24:14 by jan3, 11/04/2009 14:53:42 by jan3, 11/06/2009 05:24:51 by rfw