Problem Report: DB7 is down
Posted by postprob on November 11, 2009 at 07:42 AM
Problem: DB7 is down Cause: Hardware Problems Affects: Multiple Aplications Started: 11/11/2009 02:32 AM Resolved: 11/11/2009 12:45 PM
Notes:
Resolved: All Databases have been successfully failed over to DB8.
Update at 10:00 am: While attempting to restore all databases on DB7 the server crashed again. Server Engineering is no in the process of moving all of the databases to DB8. There is no ETA.
DB7 crashed at 2:30 am. due to hardware problems. Server Engineering is investigating. ETA is 9:30 am.
This affects the following Databases and applications:
Advp, Apexp, appworxp, astrap, aurorap, blackboard, Degree Audit Reporting System, dashboard, dental school, IP Self Registration for computers, isisp, KSL Oracle Database, Mail Group, New My Case Portal, Oracle Internet Directory, onbasep (Financial Aid Application), oncorep, onregp, personp, Pinnacle Telephone Application, prosamp, prtlp, sccp, Serena Change Man, t2Parking, Unified Messaging, and WebEvent.
Because the Oracle Internet directory is on DB7 any database connections using LDAP may also be affected. These include:
Password reset/change
Account activation
Mail List Manager Sympa
Any system registration, static IP, hostname and other IP changes
Case WARN sign-up (actual notifications not affected)
ITS/Help Desk internal tools (lookup, changin user, etc).
Created: 11/11/2009 07:42:42 by rxg263
Updates: 11/11/2009 09:57:33 by rxg263, 11/11/2009 12:44:40 by rxg263