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Problem Report: Campus Attendant Console is down

Posted by postprob on November 17, 2009 at 04:00 PM

Problem:   Campus Attendant Console is down
Cause:     Campus Operator Answering Services is degraded (368-2000)
Affects:   Campus 3682000 answering time.
Started:   11/17/2009 01:00 PM
Resolved:  11/17/2009 04:58 PM

Notes:

Operator error found. Corrected problem.

Engineer is investigating the problem. Attendant Console software appears unstable on operator's PC.

Callers calling 368-2000 main campus number may experience delay.


Created: 11/17/2009 16:00:04 by wxc16

Updates: 11/17/2009 16:50:33 by wxc16