Problem Report: KSL Database was bounced to resolve an issue with Fedora
Posted by postprob on November 19, 2009 at 12:07 PM
Problem: KSL Database was bounced to resolve an issue with Fedora Cause: Application contention on a Fedora table Affects: All KSL applications using the KSLP database Started: 11/19/2009 11:58 AM Resolved: 11/19/2009 11:59 AM
Notes:
Update: The Fedora problem returned again and the Database was bounced from 1:56pm to 1:57 pm. The KSL staff will refrain from making updates to the table which is at the root cause of the problem.
There was locking contention around a table in the Fedora Application. At the request of the KSL application support staff the database KSLP was bounced to resolve the issue.
IMPACT
The problem started affecting Fedora users from 11:32 am to 11:59 am.
All KSL users would have been impacted for 1 minute from 11:58 am to 11:59 am while the database was bounced.
Created: 11/19/2009 12:07:31 by rxg263
Updates: 11/19/2009 14:45:55 by rxg263