Problem Report: Non-ERP Databases down
Posted by postprob on November 20, 2009 at 09:55 AM
Problem: Non-ERP Databases down Cause: Server crash - Reasin unknown at this time Affects: See list below Started: 11/20/2009 09:44 AM Resolved: 11/20/2009 12:00 PM
Notes:
[11/20/2009 12:30PM] - Services seem to have been moved back to the other server and most if not all the services have been restored.
The non-ERP Oracle server has crashed (again). Server Engineering is looking into the issue but we currently have no ETA for the server or databases to be up at this time.
Affected applications include (but are not limited to):
Ad Astra
BlackBoard (Course mgmt. system)
Dental School Clinic
Identity Management (user account/password changes)
IP address/host name management
E-mail lists
MyCase portal
Pinnacle (phone billing)
University Library web sites (not including EuclidPLUS/on-line catalog system)
DARS
ProSam (Financial Aid)
Encyclopedia of Cleveland History
Internal IT applications: Appworx, ChangeMan, Mashups, VirtualCenter
Created: 11/20/2009 09:55:02 by dak
Updates: 11/20/2009 12:40:44 by dak