CASE.EDU:    HOME | DIRECTORIES | SEARCH

Emergency Maintenance: Health Services Lab Inteface not Available

Posted by postprob on November 30, 2009 at 03:24 PM

Problem:   Health Services Lab Inteface not Available
Cause:     Suspected Memory leak
Affects:   Automated lab reporting fom UH
Started:   11/30/2009 05:15 PM
Resolved:  11/30/2009 06:15 PM

Notes:

Received report that the lab interface has been unavailable sence last Tuesday. Discussed the last time a similar issue was reported it was suspected to be a memory leak. Installed a limit on the amount of memory available to the database server.

Aggreed to reboot the database server at 5:15pm today. Health Services staff will review the status of this issue once the server reboot is complete and the application is available.


Created: 11/30/2009 15:24:46 by rak7

Updates: