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Emergency Maintenance: Restart of second SSO server (caramel)

Posted by postprob on January 14, 2010 at 02:54 PM

Problem:   Restart of second SSO server (caramel)
Cause:     Applying module changes to second SSO server
Affects:   About 1/2 of all SSO users
Started:   01/14/2010 06:00 PM
Resolved:  01/14/2010 06:05 PM

Notes:

We are briefly shutting down the second SSO to apply the module changes we made on the other server.

At this point SSO seems stable and responsive but we are unsure whether that is due to the changes we made or the removal of some as yet, undetermined trigger event that is causing the issues.

We are continuing to monitor through the course of the day.


Created: 01/14/2010 14:54:29 by dak

Updates: